Dynamic warehouse professional with extensive experience at Target Distribution Center, excelling in forklift operation and inventory management. Proven ability to enhance team collaboration and streamline warehouse operations, ensuring a safe and efficient work environment. Recognized for exceptional problem-solving skills and maintaining high-quality standards in fast-paced settings.
Overview
8
8
years of professional experience
Work History
Warehouse Worker
Target Distribution Center
Stuarts Draft
02.2019 - Current
Maintained a clean work area by sweeping, mopping, dusting shelves.
Used pallet jacks to move items to and from warehouse locations.
Organized warehouse space for efficient storage of products.
Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Staged and sorted multiple types of products for loading.
Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
Placed bins, carts and containers in convenient locations to assist with loading efficiency.
Transported goods to designated areas within the warehouse facility.
Moved large and bulky items manually or with pallet jacks or forklifts.
Worked effectively in team environments to make the workplace more productive.
Operated equipment and machinery according to safety guidelines.
Customer Service Representative
Aaron's Furniture
Waynesboro
10.2018 - 02.2019
Contacted customers about potential service upgrades, new services and account changes.
Collected deposits or payments and arranged for billing.
Provided exceptional customer service to ensure customer satisfaction.
Updated system with order specifics and customer details, preferences, and billing information.
Conducted regular follow-up calls with customers after resolving their issues.
Promoted available products and services to customers during service, account management and order calls.
Answered customer inquiries and provided accurate information regarding products and services.
Store Manager
Montie's Sports
Staunton
12.2016 - 01.2018
Performed regular price checks to ensure competitive pricing.
Updated and maintained store signage and displays.
Resolved customer complaints in a timely manner.
Monitored inventory levels and placed orders to restock shelves.
Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
Assisted with customer requests and answered questions to improve satisfaction.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Completed day-to-day duties accurately and efficiently.
Prioritized and organized tasks to efficiently accomplish service goals.
Education
High School Diploma -
Riverheads High School
Staunton, VA
05-2018
Skills
Forklift operation
Inventory management
Team collaboration
Problem solving
Quality control
Warehouse operations
Problem-solving abilities
Timeline
Warehouse Worker
Target Distribution Center
02.2019 - Current
Customer Service Representative
Aaron's Furniture
10.2018 - 02.2019
Store Manager
Montie's Sports
12.2016 - 01.2018
High School Diploma -
Riverheads High School
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