Summary
Overview
Work History
Education
Skills
Websites
Additional Involvement
Timeline
Generic

Dylan Blackstone

Lansdowne Town Center

Summary

Motivated and reliable college student with strong customer service experience, cash handling, food preparation, and cleaning skills. Proven ability to manage responsibilities independently and as part of a team. Committed to delivering high-quality service in fast-paced environments. Developed strong team skills through fraternity experience, along with being a shift lead for over three years. Skilled Shift Manager with strong experience in overseeing operations, leading teams, and ensuring customer satisfaction. Proven abilities in staff training, scheduling, and inventory management. Demonstrated success in enhancing productivity and streamlining processes for efficiency. Committed to maintaining high quality standards and implementing company policies effectively.

Overview

4
4
years of professional experience

Work History

Shift Manager / Cashier / Line Cook

Taco Bell
Ashburn
05.2021 - Current
  • Launched store operations and oversaw shift preparation activities.
  • Processed customer orders and managed payment transactions efficiently.
  • Prepared and cooked food while adhering to health and safety regulations.

Customer Service Associate

The Fitness Equation
09.2021 - 06.2023
  • Managed front-desk operations, ensuring smooth opening and closing of gym facilities.
  • Provided assistance to members for inquiries, issues, and complaints.
  • Maintained cleanliness and organization of gym equipment and facilities.
  • Collaborated with team members to improve customer service processes.

Garden/Lot/Cashier Associate

The Home Depot
  • Ensured shelves remained stocked and aisles maintained cleanliness while delivering exceptional customer service.
  • Processed customer transactions efficiently at point of sale.
  • Processed cash payments efficiently during checkout and assisted customers with loading items.
  • Managed cart retrieval to maintain organization and promptly addressed customer inquiries in parking lot.

Education

Advanced Studies Diploma -

Riverside High School
Ashburn, VA
01.2024

Sophomore - finance major, economics minor

University of Kentucky
Lexington, KY

Skills

  • Point of sale systems
  • Cash handling and register operation
  • Food preparation and kitchen safety
  • Cleaning and sanitizing
  • Customer service and conflict resolution
  • Microsoft Excel and Word
  • Team collaboration
  • Staff training
  • Shift coordination

Additional Involvement

  • Member, DECA Business Club (High School), Attended weekly meetings, sharing ideas and collaborating with fellow members within this business and marketing student organization, gaining experience in entrepreneurship and management.
  • Recruitment chair, Phi Delta Theta Fraternity, University of Kentucky, Helped recruit new members to our organization by creating a welcoming environment and networking with potential new members.
  • Volunteer, Cornerstone Chapel, Ashburn, VA
  • Team Member, Riverside High School basketball team

Timeline

Customer Service Associate

The Fitness Equation
09.2021 - 06.2023

Shift Manager / Cashier / Line Cook

Taco Bell
05.2021 - Current

Garden/Lot/Cashier Associate

The Home Depot

Advanced Studies Diploma -

Riverside High School

Sophomore - finance major, economics minor

University of Kentucky
Dylan Blackstone