Dylan McDorman
Staunton
Summary
Dependable employee with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating equipment and customer service. Goes above and beyond to serve guests, promote loyalty, and ensure professionalism.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
Staunton
05.2024 - 08.2025
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Restocked kitchen supplies including food products and utensils.
- Resolved customer complaints in a professional manner.
Crew Member Cook
Hardee's
Verona
11.2024 - 03.2025
- Cleaned, stocked and restocked workstations with ingredients and supplies.
- Followed health and safety regulations while handling food products.
- Provided excellent customer service by taking orders accurately and efficiently.
- Prepared and cooked food items according to recipes and menu specifications.
- Operated grills, deep fryers, ovens, broilers, steamers, blenders and other kitchen equipment.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Communicated effectively with management regarding any issues related to personnel or operations.
- Observed trainees while they prepared meals so that any errors could be corrected immediately.
- Instructed cooks on how to properly use kitchen equipment such as ovens, grills, fryers, steamers .
- Recommended improvements to existing cooking processes or procedures.
Education
High School Diploma -
Buffalo Gap High School
Swoope, VA05-2025
Skills
- Customer service
- Time management
- Conflict resolution
- Security procedures
- Equipment operation
- Critical thinking
- Team collaboration
- Punctuality
- Work ethic
- Workplace safety
- De-escalation techniques
- Verbal and written communication
- Firearms expertise
- Reliability
- Situational awareness
- Communication skills
- Detail-oriented
Certification
- Drivers License
- Unarmed Security License
- CPR and First Aid Certification
Timeline
Crew Member Cook
Hardee's
11.2024 - 03.2025
Crew Member
McDonald's
05.2024 - 08.2025
High School Diploma -
Buffalo Gap High School