Dylan Vega
Springfield
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
3
3
years of professional experience
Work History
Server
The Cheesecake Factory
08.2023 - Current
- Set up tables in between patrons to reduce wait times.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Glory Days Grill
01.2023 - 07.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Made sure every guest felt taken care of.
- I ensured that I was making the best sales I could.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Court Monitor/Birthday Party Host
Flight Trampoline Park
06.2022 - 02.2023
- Inspected sporting equipment and examined participants to verify compliance with event and safety regulations.
- Enhanced court efficiency by efficiently organizing and managing case files.
- Ensured accuracy in court recordkeeping by diligently reviewing and updating information as necessary.
- Kept games moving by maintaining game rules and managing game conflicts.
Education
Associate of Business Administration - Business Finance
Northern Virginia Community College
Annandale, VA06-2024
Skills
- Food inspection
- Order delivery practices
- Daily specials memorization
- Team member support
- Communication
- Understanding
- Willingness to learn
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Affiliations
- Volleyball player
- Drawing Enthusiast
- Film Lover
Languages
Spanish
Professional
Accomplishments
- I was on the Dean's List every semester for my two years at NOVA
Education and Training
other
Timeline
Server
The Cheesecake Factory
08.2023 - Current
Server
Glory Days Grill
01.2023 - 07.2023
Court Monitor/Birthday Party Host
Flight Trampoline Park
06.2022 - 02.2023
Associate of Business Administration - Business Finance
Northern Virginia Community College
Similar Profiles
Celestina RodriguezCelestina Rodriguez
Server at The Cheesecake FactoryServer at The Cheesecake Factory
Sanders SwatzellSanders Swatzell
Blanco Downtown Bartender at Cheesecake Factory IncBlanco Downtown Bartender at Cheesecake Factory Inc
Alex LazaAlex Laza
Server/Designated Trainer at Cheesecake Factory IncServer/Designated Trainer at Cheesecake Factory Inc
Tanya TenevaTanya Teneva
APPLICATION SUPPORT SPECIALIST INTERNSHIP at EvidenAPPLICATION SUPPORT SPECIALIST INTERNSHIP at Eviden
Costedoria M. NailsCostedoria M. Nails
Healthcare Customer Service Representative at CareCentrixHealthcare Customer Service Representative at CareCentrix