Dylan Vega
Springfield,NV
Summary
Motivated business administration student with strong customer service experience, interpersonal skills, and a proven record of reliability in fast-paced environments. Passionate about financial services and dedicated to helping individuals and families achieve long-term goals. Fluent in Spanish and committed to continuous professional development, including pursuit of Life & Health Insurance licensing.
Overview
3
3
years of professional experience
Work History
Sales Associate
The St James
01.2025 - Current
- Delivered personalized tours to prospective members, highlighting facility benefits and value.
- Built trust and rapport with diverse clients, addressing questions and tailoring presentations to their interests.
- Consistently supported membership growth by promoting services and closing sales.
- Collaborated with team members to refine sales strategies and improve client engagement.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
Server
The Cheesecake Factory
08.2023 - Current
- Delivered outstanding service in a high-volume environment, developing strong communication and relationship-building skills.
- Collaborated with cross-functional teams to ensure timely delivery of client orders.
- Adapted quickly to customer needs, demonstrating problem-solving and sales-minded service.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Server
Glory Days Grill
01.2023 - 07.2023
- Provided personalized customer service to enhance client satisfaction.
- Trained new employees on best practices in sales and hospitality.
- Recognized for consistently meeting sales goals and upselling menu items.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
Court Monitor & Event Host
Flight Trampoline Park
06.2022 - 02.2023
- Coordinated family and group events, ensuring customer safety and satisfaction.
- Managed large groups and facilitated positive client experiences, strengthening leadership and organizational skills.
- Conferred with sporting officials, coaches and players to provide information, coordinate activities and discuss problems.
- Inspected and prepared courts for play by adjusting backboards, checking condition of bleachers and verifying debris-free court surface.
- Inspected sporting equipment and examined participants to verify compliance with event and safety regulations.
Education
Bachelor of Science in Business Administration - Finance
George Mason University
Fairfax, VA05.2026
Associate of Business Administration - Business Finance
Northern Virginia Community College
Annandale, VA06.2024
Skills
- Client engagement strategies
- Financial analysis (coursework: Business Finance, Economics)
- Communication & sales support
- Bilingual: English/Spanish
- Team collaboration & leadership
- Adaptability and problem-solving
LANGUAGES
Fluent in both English and Spanish
Timeline
Sales Associate
The St James
01.2025 - Current
Server
The Cheesecake Factory
08.2023 - Current
Server
Glory Days Grill
01.2023 - 07.2023
Court Monitor & Event Host
Flight Trampoline Park
06.2022 - 02.2023
Associate of Business Administration - Business Finance
Northern Virginia Community College
Bachelor of Science in Business Administration - Finance
George Mason University
Hobbies and Interests
Volleyball player (teamwork & discipline), Drawing & film enthusiast (creativity & attention to detail)