Eba Beyene
Alexandria,VA
Summary
Motivated and dedicated individual currently pursuing a Bachelor's degree in Cybersecurity, with a recently completed Associate's degree. Possess hands-on experience in logistics and customer service through part-time roles at Amazon and as a gas station cashier, complemented by entrepreneurial skills as an Uber driver. Eager to leverage my academic knowledge and practical experience in a cybersecurity role to contribute to organizational security and grow within the field.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Uber Driver
Uber
08.2019 - Current
- - Provide safe and reliable transportation services to customers. - Maintain high customer rating through excellent service and professionalism. - Manage flexible work schedule while pursuing higher education.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Responded to passenger concerns and complaints politely and professionally.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
Warehouse Associate
Amazon
01.2021 - 06.2021
- - Assisted with inventory management and order fulfillment. - Operated machinery and equipment safely and efficiently. - Contributed to fast-paced team environment to meet daily targets.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much 70 pounds.
Gas Station Cashier
Chevron
01.2018 - 07.2020
- - Handled customer transactions and provided excellent customer service. - Managed inventory and restocked shelves as needed. - Maintained cleanliness and organization of the store.
- Maintained a clean and organized work environment, contributing to overall station appearance and customer experience.
- Balanced cash registers at the end of each shift, confirming accurate accounting of all transactions.
- Enhanced customer satisfaction by providing efficient and friendly service during checkout transactions.
- Followed safety protocols and regulations, maintaining a secure environment for staff and patrons alike.
Education
Bachelor of Science -
George Mason University
Fairfax, VA05.2025
Associate Degree in Cybersecurity -
Northern Virginia Community College
Annandale, VA12.2023
Skills
- Cybersecurity fundamentals
- Customer service excellence
- Inventory management
- Time management
- Problem-solving abilities
- Basic knowledge of programming and networking
- Fluent in Amharic
- Patience and understanding
- Customer Service
Certification
CompTIA Security
Languages
Amharic
Full Professional
Timeline
Warehouse Associate
Amazon
01.2021 - 06.2021
Uber Driver
Uber
08.2019 - Current
Gas Station Cashier
Chevron
01.2018 - 07.2020
Bachelor of Science -
George Mason University
Associate Degree in Cybersecurity -
Northern Virginia Community College
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