Eddie Barahona
Winchester
Summary
Dynamic Office Associate with proven expertise at Loudoun Valley Tax Services and previously at Courtyard by Marriott. Skilled in file organization, data management and customer service. I fostered strong relationships while maintaining confidentiality with any customers or guests. Recognized for improving office efficiency and creating a welcoming environment, I thrive in fast-paced settings with a positive attitude.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Associate
Loudoun Valley Tax Services
01.2018 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained accurate filing systems, reducing document retrieval times and enhancing overall organization.
- Handled sensitive information with discretion, ensuring confidentiality and maintaining trust within the office.
Front Desk Receptionist
Courtyard by Marriott
05.2023 - 02.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
Education
No Degree - Business Administration And Management
Northern Virginia Community College
Sterling, VA05-2014
High School Diploma -
Loudoun County High School
Leesburg, VA06-2011
Skills
- File organization
- Reception duties
- Data entry
- Document management
- Bookkeeping
- Spreadsheet creation
- Expense tracking
- Multi-line telephone management
- Positive attitude
- Customer service
- Relationship building
Certification
- Certified Tax Preparer
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Front Desk Receptionist
Courtyard by Marriott
05.2023 - 02.2025
Office Associate
Loudoun Valley Tax Services
01.2018 - Current
No Degree - Business Administration And Management
Northern Virginia Community College
High School Diploma -
Loudoun County High School
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