- Sports
- Coaching
- Camping
- Concerts
- Spending time with family
Eddie Maynard
Radford
Summary
Skilled Vice President of Operations at Meridian Bird Removal, I leveraged strategic planning and military leadership training to enhance operational efficiency and customer satisfaction, leading to significant revenue growth and efficient delivery of services to our customer base. Expert in project management and cross-functional team leadership, I excel in process innovation and organizational development, embodying resilience and excellence.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Vice President of Operations
Meridian Bird Removal
10.2019 - Current
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations for a nationwide 13 million dollar company. Those areas include Logistics, Field Service, Gear Distribution, Training, Quality Assurance, and Sales, with over 100 employees staffing those departments.
- Streamlined operations by identifying inefficiencies and implementing process improvements. Increased customer satisfaction and company revenue with focus on response time and concierge service delivery resulting in company's highest success achieving those measurables.
- Implementation of new service line and the development of a new division to deliver those services and introduce a new line of business to our customers.
- Supported project management team for optimal performance. Led company key initiatives in best practices for Field Services Management that identified new innovation and process improvements.
- Managed cross-functional teams to ensure seamless collaboration for optimal business outcomes. During my tenure I have also had Marketing and Human Resources fall under my oversight with those department managers reporting to me.
Assistant Store Manager
Tractor Supply Company
04.2016 - 10.2019
- Assigned store locations in Christiansburg VA and Wytheville VA during this time period.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Oversaw inventory and managed P & L process for Christiansburg location.
- Supervision and management of 15 store employees including scheduling and training.
Director/Owner
Gainesville Athletic Club
09.2010 - 08.2015
- Founded and operated local business plan for GAC that provided youth sports programs, after school activities, and summer camps in the non-profit private sector. Focusing on teamwork and physical fitness training.
- Secured local sponsorships and grants for economically challenged youth to qualify and participate in select programs.
- Obtained and managed warehouse facility as well as reciprocity agreements with public school district for expanded programs and membership opportunities.
- Drove membership to approx. 120 over that span with recurring revenue model. Closed operations when required to re-locate to Virginia to care for declining health of my parents.
Director of Business Development
Shands Rehab Hospital
01.2002 - 08.2010
- Developed customized solutions tailored specifically to individual client needs, streamlining efficient admission policies, coordinating transportation and expanding geographical footprint.
- Increased referral base by developing and implementing effective business development strategies with surrounding physician offices, clinics and network hospitals, and promoting higher level of brand exposure and subject matter expertise within the targeted industries.
- Negotiated favorable contract terms with insurance providers reducing operational costs and increasing revenue for the organization.
- Negotiated, prepared, and signed contracts with clients such as Blue Cross Blue Shield, Humana, and State Farm.
Education
Associate of Science - Physical Therapy
St. Philip's College/BAMC Joint Military Services
San Antonio, TXHCB - Patient Care
Hospital Corpsman A School U.S. Navy
Great Lakes, ILSkills
- Military Leadership Training
- Salesforce CRM proficient
- Strategic planning and execution in the areas of operational excellence, logistical dispatching, brand promotion, customer service and sales
- Organizational development in innovation, training, and analysis
- Budget management
- Business development and sales leadership
- Same Side Selling Academy
- Forklift Operation
- Project Management
Accomplishments
United States Navy Veteran
Certification
- NCO Leadership Training U.S. Navy
- Sharps Debridement
- TSC Fork Lift Certified
- State of FL Substitute Teaching Certification
- Vistage Worldwide Executive Leadership Graduate
Tractor Supply Country Mile Service Recognition
Recognized for exemplary customer service after submission to corporate by a customer that had a special need and I was able to deliver satisfactory results.
Interests
Timeline
Vice President of Operations
Meridian Bird Removal
10.2019 - Current
Assistant Store Manager
Tractor Supply Company
04.2016 - 10.2019
Director/Owner
Gainesville Athletic Club
09.2010 - 08.2015
Director of Business Development
Shands Rehab Hospital
01.2002 - 08.2010
Associate of Science - Physical Therapy
St. Philip's College/BAMC Joint Military Services
HCB - Patient Care
Hospital Corpsman A School U.S. Navy
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