Eddie R. Tilley
Chesapeake
Summary
Results-driven Warehouse Leader with 14+ years of progressive experience in high-volume distribution centers and retail-appliance logistics. Currently Assistant Warehouse Manager directing a 20+ person team, full-cycle inbound/outbound operations, inter-facility transfers, payroll, and inventory control while sustaining 99.9% accuracy and 100% on-time delivery performance. Proven expertise in WMS optimization, process redesign, equipment training, and safety leadership. Recognized for building high-performing teams and delivering measurable cost savings and efficiency gains.
Overview
17
17
years of professional experience
Work History
Assistant Warehouse Manager
East Coast Appliance
06.2025 - Current
- Oversee all daily operations for a 50,000+ sq ft regional DC supporting 8 retail stores and multiple online fulfillment channels
- Manage payroll and labor scheduling for 20–25 associates; reduced overtime 18% through better forecasting and cross-training
- Direct inbound receiving (30–40 trailers weekly), outbound dispatch, and same-day store transfers while achieving 100% on-time delivery to retail locations
- Design and maintain automated Excel dashboards for receiving logs, transfer manifests, delivery schedules, damages, and end-of-day closing reports used company-wide
- Led complete warehouse re-slotting and layout reorganization project that improved order picker travel time by 25% and increased cases-per-hour by 22%
- Train, certify, and audit all new hires on powered equipment, WMS procedures, and safety protocols; achieved and maintained 100% training compliance with zero recordable incidents
- Serve as primary point of contact for store managers and corporate transportation team regarding delivery priorities and inventory availability
Warehouse Associate
Safco Products Company
10.2015 - 06.2025
- Unloaded 20–40 ocean containers and domestic trailers daily with 99.9% accuracy; staged freight for immediate put-away or cross-dock
- Performed full-cycle order fulfillment: picked via RF scanner using stock picker and reach truck, built stable mixed-SKU pallets, stretch-wrapped, labeled, and staged for correct carrier and route
- Consistently exceeded daily pick productivity standards by 115–130% while maintaining perfect order accuracy on expedited and high-value shipments
- Operated all material handling equipment (stock picker to 35 ft, reach truck, sit-down forklift, scissor lift, EPJ) in a safe and efficient manner; completed daily equipment inspections and minor maintenance
- Generated accurate shipping labels, BOLs, and packing lists; eliminated mis-ships and reduced carrier delays to under 0.5%
Inbound Receiving Team Leader
Cost Plus World Market
10.2012 - 10.2015
- Led 10–15 person receiving team in a 1.1M sq ft import-driven DC handling 100-120 trailers per week (20- and 40-ft containers plus domestic LTL/TL)
- Created daily inbound plan, scheduled all vendor and carrier appointments, and built weekly labor schedules in coordination with corporate transportation and merchandising teams
- Owned ASN/PO reconciliation process; reduced over/short/damage claims by 20% and annual chargebacks by $180K through vendor scorecards and corrective-action programs
- Developed master Excel receiving dashboard (volume, productivity, accuracy, appointment adherence) presented weekly on corporate conference calls
- Implemented cross-dock and direct-to-reserve programs that slashed put-away labor by 30% during peak Q4 seasons
- Trained and coached team on RF processes, equipment safety, and accuracy standards; delivered sustained 99.5%+ receiving accuracy and zero lost-time injuries over 3-year tenure
Dishwasher / Busser (Early Logistics Exposure)
Virginia Diner Restaurant
07.2008 - 10.2012
- Maintained strict sanitation and organization standards in a high-volume, fast-paced restaurant open 7 days a week
- Received, inspected, and rotated perishable food and supply deliveries twice weekly; flagged quality issues before product entered inventory
- Conducted end-of-night inventory counts and prep lists that ensured zero stock-outs during peak dining hours
- Consistently earned 100% closing cleanliness scores and commendations for reliability and work ethic
Education
High School Diploma -
Hertford County High School
Ahoskie, NC01.2010
Skills
- Warehouse Management Systems (WMS) – receiving, put-away, picking, shipping, reporting
- Inbound/Outbound Logistics & Carrier Compliance (LTL, TL, Parcel, White-Glove Delivery)
- Inventory Control, Cycle Counting & Inter-Warehouse Transfers
- Payroll Processing, Labor Scheduling & Productivity Analysis
- Advanced Microsoft Excel (VLOOKUP, pivot tables, dashboards, automated reporting)
- Equipment Training & Certification – Sit-Down Forklift, Reach Truck, Order Picker, Scissor Lift, EPJ
- Process Improvement, Slotting, 5S, Layout Optimization
- OSHA Safety Compliance, Incident Investigation & Prevention
Timeline
Assistant Warehouse Manager
East Coast Appliance
06.2025 - Current
Warehouse Associate
Safco Products Company
10.2015 - 06.2025
Inbound Receiving Team Leader
Cost Plus World Market
10.2012 - 10.2015
Dishwasher / Busser (Early Logistics Exposure)
Virginia Diner Restaurant
07.2008 - 10.2012
High School Diploma -
Hertford County High School