Eddie Wheeler
Woodbridge
Summary
Resourceful Beverage Technician known for high productivity and efficiency in task completion. Skilled in equipment maintenance, quality control, and safety compliance to ensure optimal operation of beverage systems. Excel at problem-solving, time management, and effective communication to enhance team collaboration and customer satisfaction.
Overview
36
36
years of professional experience
Work History
Coffee/Beverage Technician
Miller’s Supplies at Work
Woodbridge
10.2018 - Current
- Maintained beverage dispensing equipment for optimal performance and functionality.
- Conducted routine inspections and repairs on coffee machines and beverage systems.
- Trained new staff on equipment operation and safety procedures effectively.
- Experience working with De Jon Duke Virtu and NIO models. Nespresso Gemini, Zenius, Momento 100, 120, and 200. Flavia Creation c600/chiller. Newco ACE t/s. Keurig k2500, B3000 and 3550’s.
- Water dispenser dealt with are The Vertex pwc models. Water logic models wl 100, 250 and 500. Our company is currently starting to deal with the culligan/quench models
- Assisted in troubleshooting equipment malfunctions to minimize downtime.
- Implemented preventive maintenance schedules to enhance equipment reliability.
- Informed shift leaders or management of obstacles or issues during shifts.
- Troubleshot malfunctions in beverage machines using diagnostic tools.
- Monitored inventory levels of spare parts needed for maintenance and repair activities.
- Ensured that work area was clean and organized at all times.
- Repaired and replaced defective components of beverage machines.
- Followed all industry standards when performing repair activities on customer premises.
- Performed preventive maintenance on beverage machines and equipment.
- Provided technical support to other technicians regarding complex repairs.
- Maintained records of service calls, repairs, spare parts used.
- Inspected beverage machines for proper functioning and safety compliance.
- Adhered to all company policies and procedures related to the repair of beverage machines.
- Replaced worn-out parts with compatible replacements in a timely manner.
- Assisted customers with issues related to beverages machine operations.
- Installed, adjusted, and calibrated new or existing beverage machines.
- Trained junior technicians on proper installation, troubleshooting, and maintenance techniques for various types of beverage equipment.
- Ensured all documentation for repair activities was complete and accurate.
- Responded promptly to customer complaints regarding malfunctioning of their equipment.
- Operated hand and power tools to complete repairs.
Department Manager
Walmart
Moorefield
01.2000 - 09.2018
- Led daily operations and managed team performance in fast-paced retail environment.
- Coordinated inventory management and ensured product availability on sales floor.
- Implemented staff training programs to enhance customer service skills among associates.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Handled shift overstock, restocking, and inventory control.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Executed targeted merchandising and promotional plans to meet department sales goals.
Lumber Grader
Allegheny Wood Products
Petersburg
07.1997 - 01.2000
- Inspected lumber for quality and grade consistency during production process.
- Operated grading equipment to classify wood based on industry standards.
- Collaborated with team members to maintain efficient workflow on grading lines.
Cabinet frame assembly
American Woodmark
Moorefield
05.1994 - 06.1997
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Laborer 2
Jefferson Golf course
Merrifield
11.1989 - 05.1994
- Maintained golf course landscaping by mowing, trimming, and watering greens.
- Operated various maintenance equipment for course upkeep and repairs.
- Assisted in setting up and tearing down events at the golf course facilities.
- Monitored course conditions and reported issues to management for resolution.
- Implemented safety procedures while performing physical labor on site.
- Engaged with guests to ensure a positive experience at the golf course facilities.
Education
Hayfield High School
Alexandria, VASkills
- Equipment maintenance
- Beverage system diagnostics
- Preventive maintenance
- Technical training
- Customer service
- Problem solving
- Effective communication
Timeline
Coffee/Beverage Technician
Miller’s Supplies at Work
10.2018 - Current
Department Manager
Walmart
01.2000 - 09.2018
Lumber Grader
Allegheny Wood Products
07.1997 - 01.2000
Cabinet frame assembly
American Woodmark
05.1994 - 06.1997
Laborer 2
Jefferson Golf course
11.1989 - 05.1994
Hayfield High School