Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Eduardo Ramirez Espada

Alexandria

Overview

7
7
years of professional experience
1
1
Certification

Work History

Cook

MITTEN HOSPITALITY LLC
11.2023 - Current
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.

Food Runner

ARP
11.2022 - Current
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.

Server

ARP
08.2023 - 11.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

LAWYER

BOLIVIA
01.2019 - 11.2022
  • Achieved favorable case outcomes by meticulously researching legal precedents and preparing persuasive arguments.
  • Improved client satisfaction with timely communication and thorough explanations of complex legal concepts.
  • Negotiated favorable settlements for clients, utilizing strong interpersonal skills and strategic thinking to reach mutually beneficial agreements.
  • Streamlined case management processes, ensuring efficient organization and prioritization of caseloads.

ESPECIALIST SUPPORT

Tigo
02.2017 - 11.2021
  • Enhanced patient care by efficiently managing emergency room flow and coordinating with medical staff.
  • Reduced wait times for ER patients by streamlining triage processes and implementing effective communication strategies.
  • Improved patient satisfaction scores by providing empathetic and responsive support during high-stress situations.
  • Assisted in life-saving procedures, such as CPR and defibrillation, to stabilize patients in critical condition.

Education

GED -

ACPS
ALEXANDRIA
05.2024

Bachelor of Arts - Law (Pre-Law)

GABRIEL RENE MORENO
SANTA CRUZ DE LA SIERRA
12.2017

SENIOR INSURANCE TECHNICIAN -

FUNDACION IDEA
SANTA CRUZ DE LA SIERRA
12.2010

High School Diploma -

DON BOSCO
SANTA CRUZ DE LA SIERRA
11.2002

Skills

  • Account Management
  • Escalation Management
  • Customer Service
  • Mediation
  • Arbitration and Litigation
  • Written communication
  • Decision making
  • Multitasking
  • Active listening
  • Conflict resolution
  • Critical thinking
  • Policy Knowledge

Certification

  • Licensed LAW - 2017

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Cook

MITTEN HOSPITALITY LLC
11.2023 - Current

Server

ARP
08.2023 - 11.2023

Food Runner

ARP
11.2022 - Current

LAWYER

BOLIVIA
01.2019 - 11.2022

ESPECIALIST SUPPORT

Tigo
02.2017 - 11.2021

GED -

ACPS

Bachelor of Arts - Law (Pre-Law)

GABRIEL RENE MORENO

SENIOR INSURANCE TECHNICIAN -

FUNDACION IDEA

High School Diploma -

DON BOSCO
Eduardo Ramirez Espada