Eduardo Ramirez Espada
Alexandria
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cook
MITTEN HOSPITALITY LLC
Alexandria, VA
11.2023 - Current
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
Food Runner
ARP
ALEXANDRIA
11.2022 - Current
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Server
ARP
Alexandria, VA
08.2023 - 11.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
LAWYER
BOLIVIA
SANTA CRUZ DE LA SIERRA, BOLIVIA
01.2019 - 11.2022
- Achieved favorable case outcomes by meticulously researching legal precedents and preparing persuasive arguments.
- Improved client satisfaction with timely communication and thorough explanations of complex legal concepts.
- Negotiated favorable settlements for clients, utilizing strong interpersonal skills and strategic thinking to reach mutually beneficial agreements.
- Streamlined case management processes, ensuring efficient organization and prioritization of caseloads.
ESPECIALIST SUPPORT
Tigo
SANTA CRUZ DE LA SIERRA BOLIVIA
02.2017 - 11.2021
- Enhanced patient care by efficiently managing emergency room flow and coordinating with medical staff.
- Reduced wait times for ER patients by streamlining triage processes and implementing effective communication strategies.
- Improved patient satisfaction scores by providing empathetic and responsive support during high-stress situations.
- Assisted in life-saving procedures, such as CPR and defibrillation, to stabilize patients in critical condition.
Education
GED -
ACPS
ALEXANDRIA05.2024
Bachelor of Arts - Law (Pre-Law)
GABRIEL RENE MORENO
SANTA CRUZ DE LA SIERRA12.2017
SENIOR INSURANCE TECHNICIAN -
FUNDACION IDEA
SANTA CRUZ DE LA SIERRA12.2010
High School Diploma -
DON BOSCO
SANTA CRUZ DE LA SIERRA11.2002
Skills
- Account Management
- Escalation Management
- Customer Service
- Mediation
- Arbitration and Litigation
- Written communication
- Decision making
- Multitasking
- Active listening
- Conflict resolution
- Critical thinking
- Policy Knowledge
Certification
- Licensed LAW - 2017
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Cook
MITTEN HOSPITALITY LLC
11.2023 - Current
Server
ARP
08.2023 - 11.2023
Food Runner
ARP
11.2022 - Current
LAWYER
BOLIVIA
01.2019 - 11.2022
ESPECIALIST SUPPORT
Tigo
02.2017 - 11.2021
GED -
ACPS
Bachelor of Arts - Law (Pre-Law)
GABRIEL RENE MORENO
SENIOR INSURANCE TECHNICIAN -
FUNDACION IDEA
High School Diploma -
DON BOSCO