Summary
Overview
Work History
Education
Skills
Timeline
Generic

EDWARD CLARKE

Williamsburg

Summary

Customer-focused professional pursuing an Information Technology Systems Administration degree with strong troubleshooting abilities and exceptional service experience. Combining newly acquired technical skills with proven customer service expertise to provide effective technical support and solutions. Known for clear communication, problem-solving, and dedication to resolving user issues efficiently.

Overview

3
3
years of professional experience

Work History

Food and Beverage Attendant

Busch Gardens
07.2023 - Current
  • Troubleshoot and resolve point-of-sale system issues, minimizing transaction delays
  • Document technical problems and solutions for training purposes
  • Collaborate with IT department on password resets using Active Directory and dial up system
  • Maintain excellent customer service while managing multiple technical tasks simultaneously

Sales Associate / Inventory Specialist

Lowe's Home Improvement
04.2022 - 09.2022
  • Utilized inventory management software to track product availability and location
  • Assisted customers with online order systems and in-store digital kiosks
  • Resolved customer issues with online accounts and the Lowe's mobile application
  • Maintained organized digital and physical records of stock and merchandising plans
  • Collaborated with team members to optimize electronic inventory processes

Education

Information Technology Systems Administration -

MyComputerCareer
05.2025

High School Diploma -

Heritage High School
Newport News, VA
06.2020

Skills

  • Hardware: Basic computer assembly and repair, peripheral setup and configuration
  • Software: Windows OS troubleshooting, Microsoft Office Suite, Remote desktop applications

Timeline

Food and Beverage Attendant

Busch Gardens
07.2023 - Current

Sales Associate / Inventory Specialist

Lowe's Home Improvement
04.2022 - 09.2022

Information Technology Systems Administration -

MyComputerCareer

High School Diploma -

Heritage High School

Similar Profiles

CREATE PROFILE
EDWARD CLARKE