MARYO RUFFIN
Newport News
Summary
Entry-level IT professional with academic training and hands-on experience in cybersecurity, technical support, and network administration. Skilled in troubleshooting, incident response, vulnerability assessment, and customer service. Proficient with security monitoring tools, Windows administration, and remote desktop support. Ready to bring technical expertise, attention to detail, and a commitment to cybersecurity best practices to a junior IT role.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Officer
Securitas
03.2023 - Current
- - Operate and monitor access control systems, CCTV, and alarm systems to maintain secure networked environments.
- - Respond rapidly to security incidents, applying incident response best practices and coordinating with emergency teams.
- - Document security breaches and vulnerability observations for auditing and risk management processes.
- - Provide customer service and technical troubleshooting at access points, ensuring protection of sensitive areas.
Crew Leader Assistant
People Ready
03.2020 - 03.2023
- - Supervised and supported operational teams, resolving technical issues in real-time and escalating complex problems appropriately.
- - Conducted safety inspections and incident documentation aligned with workplace risk management protocols.
- - Trained new employees on digital reporting tools, workflow management, and compliance standards.
Groundskeeper
B&B Contracting
08.2017 - 03.2020
- - Maintained federal property standards through scheduled inspections, issue reporting, and compliance monitoring.
- - Operated and maintained technical landscaping equipment with attention to preventative maintenance schedules and safety protocols.
- - Managed task tracking and team collaboration to meet project deadlines.
Education
Bachelor of Science - Cybersecurity & Information Technology
ECPI University
Virginia Beach, VA04.2025
Associate of Science - Cyber Security & Information Technology
ECPI University
Virginia Beach, VA04.2023
Skills
- - Technical Support: Hardware/Software Troubleshooting, End-User Support, Service Desk Ticketing Systems (ServiceNow)
- - Cybersecurity: Threat Detection, Incident Response, Risk Management, Security Monitoring, Access Control
- - Networking: IP Addressing, LAN/WAN Support, Cisco Routing & Switching, VPN Configuration, TCP/IP
- - Systems & Cloud: Windows 10 Administration, Active Directory (AD), Microsoft Azure, Office 365, Linux Administration, Virtual Machines (VMs)
- - Programming & Tools: Python, PowerShell Scripting, C, C#, HTML, Microsoft Visio
- - Soft Skills: Customer Service, Attention to Detail, Team Collaboration, Problem-Solving
Certification
- - Cybersecurity Essentials
- - Networking & Linux Administration
- - Cloud Solutions Fundamentals
- - Service Desk Fundamentals
Timeline
Security Officer
Securitas
03.2023 - Current
Crew Leader Assistant
People Ready
03.2020 - 03.2023
Groundskeeper
B&B Contracting
08.2017 - 03.2020
Bachelor of Science - Cybersecurity & Information Technology
ECPI University
Associate of Science - Cyber Security & Information Technology
ECPI University
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