Elaine Shagdarjav
Sterling
Summary
Adaptable professional with experience in software development, technical instruction, and high-volume customer service. Strong foundation in programming and computer science, with proven problem-solving and communication skills across both technical and customer-facing roles.
Overview
2
2
years of professional experience
Work History
Teaching Assistant - Discrete Mathematics II
University of Virginia
08.2024 - 05.2025
- Provided one-on-one academic support to students, helping clarify difficult material and improve problem-solving skills.
- Collaborated with the professor to develop practice problems, quizzes, and exam review content.
- Graded assignments and exams with consistent attention to accuracy and fairness.
Software Development and Quality Assurance Intern
Castle Hill Gaming
05.2024 - 08.2024
- Supported a major company-wide transition by building internal tools under tight deadlines.
- Ensured product quality through thorough evaluations and troubleshooting to reduce errors.
- Actively contributed to team meetings and trainings, enhancing communication and continuous learning.
Server
The Capital Burger
05.2023 - 08.2023
- Managed up to 6 tables during peak hours, maintaining high service and 20%+ tips.
- Recommended dishes and addressed allergy concerns using detailed menu knowledge.
- Resolved customer issues quickly using strong communication skills.
- Maintained clean, organized work areas for smooth operations.
Server, Food Runner
Kuma Sushi Noodles & Bar
01.2023 - 05.2023
- Handled dine-in, to-go, and food-running tasks using a POS system.
- Served up to 30 guests as the only front-of-house staff on shift.
- Built strong relationships with regulars by managing seating and service solo.
- Restocked and prepped during slow periods to stay ready for peak times.
Education
Bachelor of Arts - Computer Science
University of Virginia
Charlottesville, VA05-2025
Skills
- Memorization and attention to detail
- Team collaboration
- Problem-solving
- POS System Operation
- High volume dining
- Microsoft Word, Excel
- Proficient in Java, Python, C, and Javascript
- Data Structures and Algorithms
Timeline
Teaching Assistant - Discrete Mathematics II
University of Virginia
08.2024 - 05.2025
Software Development and Quality Assurance Intern
Castle Hill Gaming
05.2024 - 08.2024
Server
The Capital Burger
05.2023 - 08.2023
Server, Food Runner
Kuma Sushi Noodles & Bar
01.2023 - 05.2023
Bachelor of Arts - Computer Science
University of Virginia
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