Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Eli Lehrer

Eli Lehrer

Leesburg

Summary

Dynamic team leader with a proven track record at Chic-Fil-A, enhancing customer satisfaction through effective problem-solving, team motivation and hospitality. Skilled in coaching and mentoring, I implemented workflows that improved order accuracy and reduced wait times, fostering a collaborative environment that drives success and loyalty.

Overview

4
4
years of professional experience

Work History

Team Leader

Chic-Fil-A
04.2023 - Current
  • Trained and mentored team members, improving customer service skills and fostering a more capable team.
  • Resolved customer complaints swiftly, sustaining high satisfaction levels and promoting customer loyalty.
  • Implemented efficient workflows that improved order accuracy and reduced wait times.
  • Supervised daily operations to ensure strict adherence to quality and safety standards, enhancing overall service reliability.

Server Assistant

Vino Bistro
04.2022 - 08.2022
  • Supported servers in delivering food and beverages, contributing to enhanced guest satisfaction.
  • Aided during peak hours to streamline service speed and elevate customer experience.
  • Collaborated with kitchen staff to expedite orders and manage inventory efficiently.
  • Ensured cleanliness and organization of dining area, creating a welcoming environment.

Education

Christopher Newport University
Newport News, VA
07-2025

High School Diploma -

Heritage High School
Leesburg, VA
06-2021

Skills

  • Team leadership
  • People management
  • Team motivation
  • Coaching and mentoring
  • Performance evaluation
  • Staff training
  • Conflict resolution
  • Teamwork and collaboration
  • Communication and active listening
  • Problem solving
  • Attention to detail
  • Relationship building

Hobbies and Interests

  • Participate in Ultimate Frisbee as a recreational activity to maintain physical fitness.
  • Documenting and sharing travel experiences.
  • Music

Timeline

Team Leader

Chic-Fil-A
04.2023 - Current

Server Assistant

Vino Bistro
04.2022 - 08.2022

Christopher Newport University

High School Diploma -

Heritage High School

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Eli Lehrer