Overview
Work History
Education
Skills
Languages
Timeline
Generic

Eliane Mukanya

Covington

Overview

4
4
years of professional experience

Work History

Assistant Manager

TBM Consulting Group
08.2013 - 08.2015

- Carrying out office work
- Document update
- management of telephone calls and diaries
- Receipt of documents
- Organize and coordinate internal and external information
- Order management and tracking
- Management of the manager's or colleagues' schedule
- Monitoring of staff leave
- Organize meetings
- Sorting, classification and archiving of documents
- Organize the manager's meeting
- Travel organizations
- Take charge of file follow-ups
- Optimize activity management

Customer Service Representative

Orange RDC
01.2013 - 03.2013

- Gestion département Sims clients

- Activation des produits clients orange

- vente de produit orange (téléphone, tablette, clé, carte

prépayées)

Customer Service Cashier

DHL International RDC Sprl
09.2011 - 12.2012

- Collecte des envois (expédition)

- Remplissage de bordereau d’expédition

- Renseigner au client sur le tarif et le temps de transit pour le

transport d’expédition (de colis, document).

- Faire les suivis d’expédition

- Prise en charge de demande de renseignement

- Traitement des réclamations du client

Education

BBA - Corporate Relationship

Pedagogical National University
DR Congo
06.2018

Skills

  • Compliance understanding
  • Employee Scheduling
  • Money Handling
  • Fluent in French

Languages

French
Native or Bilingual

Timeline

Assistant Manager

TBM Consulting Group
08.2013 - 08.2015

Customer Service Representative

Orange RDC
01.2013 - 03.2013

Customer Service Cashier

DHL International RDC Sprl
09.2011 - 12.2012

BBA - Corporate Relationship

Pedagogical National University
Eliane Mukanya