Detail-oriented and adaptable professional with experience in retail and e-commerce. Skilled in effective communication and problem-solving, ensuring customer satisfaction and engagement.
Overview
6
6
years of professional experience
Work History
Footwear Associate
Dicks Sporing Goods
Chesterfield
08.2023 - Current
Assisted customers in selecting appropriate footwear for sports and outdoor activities.
Maintained organized displays to enhance product visibility and customer engagement.
Processed sales transactions accurately using point-of-sale systems.
Educated customers about footwear features, benefits, and proper fit techniques.
Resolved customer complaints in a professional manner while adhering to company policies.
FUGE Camps Staffer
LifeWay
Nashville
06.2023 - 07.2025
I taught Bible study to students from 6th to 12th grade.
Managed multiple tasks simultaneously while meeting deadlines consistently.
Helped work in store selling items and working as a register
Online Personal Shopper
Walmart
Chesterfield
05.2020 - 01.2023
Assisted customers in selecting products based on preferences and needs.
Processed online orders efficiently using Walmart's e-commerce platform.
Communicated with customers regarding order status and delivery updates.
Ensured high standards of customer service through effective communication skills.
Satisfied customers with quick, accurate service under tight deadlines.
Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Education
High School Diploma -
Homeschool
Chesterfield, VA
05-2022
Skills
Customer service
Problem solving
Product knowledge
Point-of-sale operation
Visual merchandising
Customer relationship management
Affiliations
Currently enrolled in school at Liberty University to obtain Bachelor's degree in Digital Media and Sports Journalism • Enjoy playing golf, basketball, baseball and working out