Elijah Taylor
Harrisonburg
Summary
Reliable Floor Associate with experience in providing exceptional customer service, maintaining store aesthetics, and managing inventory. Familiarity with various product lines across retail sectors coupled with skills in effective communication, problem-solving and teamwork. Demonstrated ability to contribute positively to sales goals and enhance overall customer shopping experience through sharp product knowledge and responsive assistance.
Overview
4
4
years of professional experience
Work History
Floor Associate
JCPenney
Harrisonburg
02.2023 - Current
- Assisted with unloading trucks when necessary.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Prepared base surfaces by removing debris, correcting imperfections and applying treatments.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Ensured that aisles were neat, clean, and free from hazards at all times.
- Stocked shelves with merchandise according to company guidelines.
Stocker
Walmart
Harrisonburg
10.2021 - 11.2023
- Packed boxes for shipment using appropriate packing materials.
- Replenished items to maintain stock availability.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Greeted customers and retrieved requested products to drive satisfaction.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Followed safety procedures when handling hazardous material or dangerous goods.
- Received and processed incoming shipments of merchandise.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Organized storage areas for efficient use of space.
- Stocked shelves with newly arrived products.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
Some College (No Degree) - Business Administration
Bridgewater
Bridgewater, VASkills
- Customer service
- Visual merchandising
- Inventory management
- Sales support
- Shelf stocking
- Stock replenishment
- Merchandising strategies
- Sales floor navigation
- Team building
- Relationship building
- Flexible and adaptable
- Problem solving
- Team collaboration
- Communication skills
Timeline
Floor Associate
JCPenney
02.2023 - Current
Stocker
Walmart
10.2021 - 11.2023
Some College (No Degree) - Business Administration
Bridgewater
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