Elisha Jones
Fredericksburg
Summary
Dynamic Store Manager with a proven track record at Rent A Center, excelling in operational budgeting and personnel development. Expert in fostering team collaboration and enhancing customer satisfaction through outstanding communication. Skilled in POS systems, I drive sales performance and talent recruitment, ensuring a thriving retail environment.
Overview
6
6
years of professional experience
Work History
Store Manager
Rent A Center
04.2024 - Current
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Insurance Agent
GEICO
06.2021 - 01.2025
- Verified insurance claims and determined fair amount for settlement.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
- Answered customer questions regarding deductibles.
- Analyzed information gathered by investigation and reported findings and recommendations.
Store Manager
Buddys Home Furnishings
10.2019 - 01.2023
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
Education
No Degree - IT Network Security
Germana Community College
Fredericksburg, VA01-2027
Skills
- Hourly shift management
- Operational budgeting
- Personnel development
- Systems and software expertise
- Sales professional
- MS office proficient
- Outstanding communication skills
- Operations management
- POS systems
- Talent recruitment
- Leadership development
- Customer service management
Timeline
Store Manager
Rent A Center
04.2024 - Current
Insurance Agent
GEICO
06.2021 - 01.2025
Store Manager
Buddys Home Furnishings
10.2019 - 01.2023
No Degree - IT Network Security
Germana Community College