Elisha Yatros
Fredericksburg
Summary
Experienced Account executive, with extensive training in providing customer service and office support. Possessing exceptional organizational skills, hands-on experience, good work ethic. A self-started with great time management skills, with the ability to meet strict deadlines.
Overview
14
14
years of professional experience
Work History
Patient Care Coordinator
James River Home Health & Hospice
08.2023 - Current
- Maintained confidentiality of patient data and condition to safeguard health information.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
- Compiled product and customer data to generate informed profit projections.
Financial Advisor
Diced The Barbershop
11.2020 - Current
- Assisted clients with preparing financial plans, conducting investment research, and completing trades and transactions to assess and meet financial goals.
- Maintained and processed invoices, deposits, and money logs.
- Completed payroll for employees and maintained detailed records of procedures.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reconciled and corrected issues with financial records.
- Reduced financial discrepancies through transaction monitoring and management.
Account Executive
Medi Home Health and Hospice
08.2021 - 09.2023
- Promote services and products to referral sources in the community through direct and ongoing contact
- Routinely schedules, marketing appointments with established a new referral sources on a weekly basis
- Utilizes Excel to create and update excel spreadsheets for yearly marketing budget
- Reconciles accounts and makes necessary changes
- Educate our customers and referral sources about products and services offered by the company
- Works closely with employees of the organization to foster teamwork and achieve mutual goals.
- Qualified leads, built relationships and executed sales strategies to drive new business.
Community Liaison
Care With Love
02.2021 - 08.2021
- A community Liaison is responsible for managing relationships in the community and managing clients care
- Works directly with the facility/family to establish patients needs, along with setting up the services needed
- Identifying new opportunities for the growing the company
- Networked with local organizations, leaders, and consumers, resulting in establishment of new and lasting partnerships and relationships.
- Produce and audit reports for yearly marketing budgets.
Account Executive
Quality Health Care Services
03.2017 - 02.2021
- Responsible for fully understanding account needs, and determining whether our business can accommodate.
- Creating a Business plan to reach predetermined goals and quotas.
- Executed successful sales strategies to convert leads into customers.
- Negotiate Agreements and keep record of all referrals.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
Community Marketing Liaison
Virginia HealthCare Services
04.2016 - 10.2018
- The community liaison is responsible for positively representing the agency, Community outreach, education and marketing
- Supporting local growth in the community by attending and presenting presentations for community events, health fairs, and any interested parties
- Developing and implementing events and activities to raise and establish community awareness
- Build and maintain relationships with referral sources and conduct personalized visits to primary referral sources
- Coordinate with the director of services and the director of nursing to ensure extraordinary customer care and fulfilling the company's mission
- Work with intake and staff to ensure patients are started in a timely manner
- Identifying potential marketing opportunities and creating proposals in budgets for approval.
Marketing Liaison
Cuidado Casero
10.2016 - 03.2017
- Develop and maintain community referral contacts to facilitate promotion of company services
- Coordinate marketing and education events in the community to promote growth of client base
- Provide customer service and assist clinical staff with clients on boarding process
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
- Create and maintain budget friendly marketing plan.
Admissions Representative
Eastern Virginia Career College
01.2015 - 02.2016
- Advised prospective student's information on curriculum, program selection and academic requirements of chosen degree path
- High volume phone /email inquiries managed and follow up facilitated
- Assisted with recruitment at college and high school level
- Schedule and hold educational events
- Trained in administration of Wonderlic, Pearson and TEAS testing.
Admissions Coordinator
University of the Potomac
05.2014 - 01.2015
- Facilitate the development of marketing materials which are used to correspond to potential applicants
- Advise applicants of the best plan of action through the application process
- Direct applicants on how to communicate with the admissions staff to facilitate visiting the campus and through the enrollment process
- Process student payments for enrollment and tuition
CNA - Certified Nursing Assistant
HealthSouth Rehabilitation Hospital
05.2013 - 08.2014
- In a team centered environment for the focus of rehabilitation and home readiness
- Provide patients and family with highest level of patient care and service to facilitate health & wellbeing.
Administrative Assistant
GMP Services
04.2010 - 05.2013
- Provide High Quality Customer Service
- Manage all daily office operations
- Facilitate payroll processing
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed department budgets and generated financial reports for management review.
Education
Diploma -
Caroline High School
Skills
- Presentation Skills
- Proposal Writing
- Marketing
- Recruiting
- Negotiation
- Administrative Experience
- Microsoft Office Suite
- Accounting
- Financial Recordkeeping
Timeline
Patient Care Coordinator
James River Home Health & Hospice
08.2023 - Current
Account Executive
Medi Home Health and Hospice
08.2021 - 09.2023
Community Liaison
Care With Love
02.2021 - 08.2021
Financial Advisor
Diced The Barbershop
11.2020 - Current
Account Executive
Quality Health Care Services
03.2017 - 02.2021
Marketing Liaison
Cuidado Casero
10.2016 - 03.2017
Community Marketing Liaison
Virginia HealthCare Services
04.2016 - 10.2018
Admissions Representative
Eastern Virginia Career College
01.2015 - 02.2016
Admissions Coordinator
University of the Potomac
05.2014 - 01.2015
CNA - Certified Nursing Assistant
HealthSouth Rehabilitation Hospital
05.2013 - 08.2014
Administrative Assistant
GMP Services
04.2010 - 05.2013
Diploma -
Caroline High School
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