Eliza Oriente
Richmond
Summary
Detail-oriented individual well-known for being disciplined. Pursuing an Operations Administrator position where exceptional skills will be appreciated.
Overview
9
9
years of professional experience
Work History
Operations Administrator II
FedEx
Richmond
06.2024 - Current
- Oversee daily operations, ensuring timely processing and delivery of packages
- Coordinate with team members to optimize workflow and maintain operational efficiency
- Handle administrative tasks such as data entry, scheduling, and reporting
Package Handler
FedEx
Richmond
03.2024 - 06.2024
- Loaded, unloaded, and sorted packages for delivery routes
- Ensured packages were handled safely and efficiently to meet company standards
- Assisted with tracking and resolving package issues
Salad Maker
Chopt
Richmond
03.2023 - 08.2023
- Prepared salads to company standards with personalized customer service
- Recommended menu items based on dressing profiles and pairings
- Maintained a clean, organized, and stocked workstation
Server
Capital Alehouse
Glen Allen
07.2022 - 01.2023
- Assisted customers with menu selections and processed payments
- Handled phone orders, provided accurate delivery times, and addressed customer concerns
- Maintained a clean dining area and ensured seamless communication with kitchen staff
Delivery Driver
Doordash
Richmond
01.2021 - 08.2022
- Delivered food orders promptly and accurately while ensuring customer satisfaction
- Managed multiple deliveries, optimized routes, and maintained food safety standards
- Communicated with customers to resolve order issues and provide support
Store Associate
Aldi
Chester
09.2020 - 12.2020
- Operated cash registers and finalized sales
- Restocked shelves and maintained work areas
- Verified IDs for alcohol sales
Server
Hooters
Midlothian
12.2019 - 03.2020
- Provided attentive service and promoted branded merchandise
- Ensured a clean and welcoming guest experience
Account Manager
Rogue Marketing
Richmond
02.2018 - 03.2020
- Analyzed customer feedback and implemented retention strategies
- Met weekly sales targets and trained new hires in business management
- Conducted client presentations and interviews
Sorter
UPS
Richmond
07.2018 - 02.2019
- Sorted packages for accurate delivery routes
- Used equipment to efficiently load packages while maintaining safety standards
Lifeguard/Instructor
YMCA
Chester
04.2016 - 08.2018
- Monitored swimming areas and administered first aid or CPR when necessary
- Recorded incidents and maintained pool water quality
Education
Associate of Science - General Studies
Brightpoint Community College
Midlothian, VA12-2025
High School Diploma -
Thomas Dale High School
Chester, VA06.2017
Environmental Biotechnology -
CTC@Hull
Midlothian, VA06.2016
Skills
- Document management
- Data analysis
- Linehaul coordination
- Time-sensitive problem solving
- Microsoft Office
Timeline
Operations Administrator II
FedEx
06.2024 - Current
Package Handler
FedEx
03.2024 - 06.2024
Salad Maker
Chopt
03.2023 - 08.2023
Server
Capital Alehouse
07.2022 - 01.2023
Delivery Driver
Doordash
01.2021 - 08.2022
Store Associate
Aldi
09.2020 - 12.2020
Server
Hooters
12.2019 - 03.2020
Sorter
UPS
07.2018 - 02.2019
Account Manager
Rogue Marketing
02.2018 - 03.2020
Lifeguard/Instructor
YMCA
04.2016 - 08.2018
Associate of Science - General Studies
Brightpoint Community College
High School Diploma -
Thomas Dale High School
Environmental Biotechnology -
CTC@Hull
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