Elizabeth Bateera
Richmond
Summary
Offering strong organizational and interpersonal skills, eager to learn and grow within philanthropic environment. Brings foundational understanding of donor engagement and event planning, paired with effective communication and administrative abilities. Ready to use and develop skills in donor relations and project management in Coordinator role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office Manager
Commonwealth Endodontics
01.2023 - Current
- Manage daily office operations, scheduling, and team coordination in a high-volume healthcare setting
- Oversee budgets, accounts payable/receivable, and financial tracking with strong attention to accuracy.
- Assist with staff recruitment, training, and supervision, ensuring a skilled and motivated team.
- Coordinate vendor relationships, facility logistics, and internal operations
- Maintain organized records and ensure compliance with administrative and regulatory standards
- Support leadership with reporting, documentation, and operational improvements
- Optimize office workflows and communication systems to enhance team collaboration and efficiency.
- Monitor supply inventory levels, placing orders to maintain adequate resources for operations.
- Provideexceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Sale Associate
Urban Outfitters
11.2025 - Current
- Deliver personalized customer service by offering styling advice and product knowledge to drive sales and elevate the brand experience.
- Represent the Urban Outfitters brand by creating authentic, engaging interactions with each customer.
- Utilize POS/MPOS systems and support omni-channel services, including in-store and pickup, to ensure a seamless shopping experience.
- Maintain visual merchandising and operational standards to keep the sales floor organized, on-brand, and customer-focused.
- Collaborate with team members to meet sales goals while contributing to a positive, supportive store culture.
Research Assistant
Healthy Lifestyles Center – Children’s Hospital of Richmond at VCU
12.2023 - Current
- Manage data collection, entry, and reporting using REDCap, ensuring accuracy and integrity
- Coordinate program logistics, documentation, and participant tracking
- Support outreach initiatives and health education campaigns (Hydrate RPS)
- Assist with compliance, reporting, and research documentation processes
- Collaborate with multidisciplinary teams to support program outcomes
- Assist in developing and implementing survey instruments for participant feedback collection.
- Prepare reports summarizing research findings for internal meetings and updates.
- Engage with community partners to enhance outreach efforts and program participation rates.
Patient Care Coordinator
Commonwealth Endodontics
Richmond, VA
08.2023 - Current
- Managed scheduling, communications, and coordination across providers
- Maintained accurate patient records and ensured timely data entry
- Assisted with billing, insurance coordination, and financial documentation
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
Intern
Healthy Lifestyles Center – VCU
01.2023 - 05.2023
- Assisted with program coordination, data collection, and administrative tasks
- Calculated and validated data, improving accuracy through error identification and correction.
- Prepared materials and supported health education initiatives
- Conducted outreach to local organizations to promote health programs and initiatives.
- Led and facilitated workout sessions for teens, fostering a supportive and motivating environment.
- Sorted and organized files, spreadsheets, and reports.
- Coordinated logistics for community health events, ensuring smooth execution and engagement.
- Maintained databases for tracking participant progress and program effectiveness over time.
Intern
The Faison Center
Richmond, VA
08.2022 - 12.2022
- Supported classroom operations and tracked program data
- Assisted with program delivery and student engagement
Education
Bachelor of Science - Health, Physical Education & Exercise Science
Virginia Commonwealth University
Richmond, VA05-2023
Skills
- Customer service
- Data Management
- Proficient in Microsoft Office and Google Workspace
- Calendar & Meeting Coordination
- Time management
- High Attention to Detail & Organization
- Problem-solving
- Teamwork and collaboration
- Event Planning & Logistics
- Reporting & Data Tracking
- Administrative & Operational Support
- Communication & Stakeholder Coordination
Certification
- Basic Life Support (CPR & AED) – American Heart Association (Expires Nov 2026)
- Human Subjects Research (CITI Program) (Expires Jan 2027)
Timeline
Sale Associate
Urban Outfitters
11.2025 - Current
Research Assistant
Healthy Lifestyles Center – Children’s Hospital of Richmond at VCU
12.2023 - Current
Patient Care Coordinator
Commonwealth Endodontics
08.2023 - Current
Office Manager
Commonwealth Endodontics
01.2023 - Current
Intern
Healthy Lifestyles Center – VCU
01.2023 - 05.2023
Intern
The Faison Center
08.2022 - 12.2022
Bachelor of Science - Health, Physical Education & Exercise Science
Virginia Commonwealth University
LEADERSHIP & PHILANTHROPY EXPERIENCE
Zeta Tau Alpha Program Council
Supported philanthropy initiatives for 3 years, including planning and executing fundraising events, Coordinated event logistics, volunteer efforts, and community outreach activities, Collaborated with team members to organize and promote philanthropic campaigns, Designed and led diversity and inclusion workshops to strengthen community engagement
High School Leadership & Community Service, 2015, 2019
Helped plan and execute school-wide events and community initiatives, Organized donation drives supporting food pantries and local charities, Participated in Salvation Army Angel Tree campaign, coordinating holiday donations for families in need, Demonstrated early leadership through event coordination and community outreach. Nominated as 'Peer Helper' for student body.