Elizabeth England
Bealeton
Summary
Compassionate Medical Assistant with a knack for completing tasks efficiently and productively. Possess specialized skills in patient care, medical record management, and clinical procedures. Excel in communication, empathy, and adaptability, ensuring seamless support to healthcare teams and providing exceptional service to patients.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Medical Assistant
Inova Health System
Ashburn
09.2022 - Current
- Triage patients in office and on phone
- Processed orders for medical supplies and lab equipment.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Entering vaccines
- Administering vaccines
- Explaining each vaccine that is being administer
- Scheduling patients for appointments
- Obtaining patient vital signs ( Weight, Height, Temperature, Head Circumferences), Medical history, medication and allergies
- Keeping the rooms cleaned and sanitized
- Ear Drainage
- Preparing rooms for physicians
- Kept facility stocked with necessary supplies, equipment and instruments.
- Prepared treatment rooms for patient examinations.
- Vision Screens
- Hearing screenings
- Handling faxes, orders from Physicians, medication refills
Medical Assistant
Pediatric Care of Northern Va
Manassas
08.2020 - 08.2022
- Greeting patients
- Preparing patients for their wellness exams, follow ups, and sick appointments
- Triage patients in office and on phone
- Entering vaccines from VIS if applicable
- Administering vaccines
- Explaining each vaccine that is being administer
- Scheduling patients for appointments
- Obtaining patient vital signs ( Weight, Height, Temperature, Head Circumferences), Medical history, medication and allergies
- Kept facility stocked with necessary supplies, equipment and instruments.
- Keeping the rooms cleaned and sanitized
- Ear irrigations
- Preparing rooms for physicians
- Vision Screens
- Hearing screenings
- Handling faxes, orders from Physicians, medication refills
Medical Assistant/Receptionist
INFECTIOUS DISEASE CONSULTANTS
Fairfax
03.2018 - 08.2021
- Greeting patients
- Verifying and entering demographics and insurance information
- Collecting Copays and balances
- Entering face sheets for billing purposes
- Scheduling appointments
- Answering multiple phone lines
- Triage patient phone calls
- EMR, HIPAA and OSHA trained
- Renaming documents and scans
- Handling medical records request and form completion
- Preparing rooms for the physicians
- Keeping rooms cleaned and neat
- Obtaining patients medical history, reconciling medication or entering new medications, vitals, height and weight
- Handling office supplies
- Give immunizations directed by the doctors
Patient Service Coordinator
Prince William Family Medicine
Manassas
11.2016 - 03.2018
- Greeting patients verifying insurance information collecting applicable co-payments answer multiple phone lines triage patient calls schedule appointments arrange patient referrals
- EMR trained coordinate diagnostic testing
- Coordinated insurance authorizations, collected co-payments and resolved discrepancies.
- Received patient inquiries or complaints and directed to appropriate medical staff members.
- Managed patient check-in process, ensuring accurate data entry of personal and insurance information.
- Coordinated the release of medical records to third parties upon request.
Medical Assistant/Receptionist
Benchmark Health Systems
Herndon
06.2015 - 11.2016
- Record patients' medical history, vital statistics, or information such as test results in medical records
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean
- Interview patients to obtain medical information and measure their vital signs, weight, and height
- Show patients to examination rooms and prepare them for the physician
- Prepare and administer medications as directed by a physician
- Tissue, or other laboratory specimens, log the specimens, and prepare them for testing
- Authorize drug refills and provide prescription information to pharmacies
- Explain treatment procedures, medications, diets, or physicians' instructions to patients
- Perform routine laboratory tests and sample analyses
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms
- Greet and log in patients arriving at office or clinic
- Schedule appointments for patients
- Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections
- Contact medical facilities or departments to schedule patients for tests or admission
- Inventory and order medical, lab, or office supplies or equipment
- Electrocardiogram (EKG), or other equipment to administer routine diagnostic tests
- Change dressings on wounds
- Set up medical laboratory equipment
- Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.
SACC Teacher
Minnieland, Prince William County Public Schools
06.2013 - 08.2015
- Establish and enforce rules for behavior, and procedures for maintaining order
- Organize and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling, and field trips
- See more occupations related to this task
- Teach basic skills such as letter recognition, personal hygiene, and social skills
- Observe and evaluate children's performance, behavior, social development, and physical health
- Read books to entire classes or to small groups.
Customer Service
JC Penney
01.2006 - 05.2015
- Conferred with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
- Checked to ensure that appropriate changes were made to resolve customers' problems
- Kept records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Resolved customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Education
Associate Degree - Medical Assistant
Everest College
Woodbridge, VA01.2016
High School Diploma -
Osbourn High School
Manassas, VA06-2008
Skills
- Administering Injections
- EMR Systems
- Vital Signs
- Triage
- Patient triage
- Vital signs measurement
- Medical supply processing
- Vaccine administration
- Infection control
- Electronic medical records
- Patient scheduling
- Medical history documentation
- Instrument sterilization
- Patient education
- Insurance verification
- Customer service
- Laboratory specimen collection
Certification
- CPR Certification
- AED Certification
Timeline
Medical Assistant
Inova Health System
09.2022 - Current
Medical Assistant
Pediatric Care of Northern Va
08.2020 - 08.2022
Medical Assistant/Receptionist
INFECTIOUS DISEASE CONSULTANTS
03.2018 - 08.2021
Patient Service Coordinator
Prince William Family Medicine
11.2016 - 03.2018
Medical Assistant/Receptionist
Benchmark Health Systems
06.2015 - 11.2016
SACC Teacher
Minnieland, Prince William County Public Schools
06.2013 - 08.2015
Customer Service
JC Penney
01.2006 - 05.2015
Associate Degree - Medical Assistant
Everest College
High School Diploma -
Osbourn High School