Elizabeth Gray

HR Duties:

• Enhanced customer satisfaction by streamlining communication channels and improving response times.
• Developed innovative solutions to complex problems, resulting in improved organizational performance.
• Reviewed employee concerns and new opportunities to drive business strategies.
• Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
• Assisted in employee appraisals, promotions and terminations based on performance reviews.
• Streamlined processes for faster, quality production/ IT management.
• Managed all aspects of medical claims with the Bureau of Workers' Compensation (BWC).
• Worked with Management for Warehouse incidents/ DOT/ up to code on OSHA requirements and Clearing house.

Executive duties:

• Negotiated supplier contracts for optimal pricing and terms.
• Collaborated with Leadership on new lines of contracts to streamline sales team.
• Created policies for documenting material properties.
• Secured favorable vendor contracts within budget.
• Encouraged continuous improvement and staff development.
• Built relationships with organizations for funding and corporate contracts.
• Partnered with businesses and agencies for mutual benefit.
• Advocated for the organization's mission and policy changes.
• Negotiated contracts and service provider agreements to reduce costs.
• Coordinated events, including bookings and research.
• Volunteered time for events and marketing support.
• Directed charitable events, such as school and coat donation drives, coordinating with external venues and vendors, booking the venue, and ensuring smooth operations. Served as the main point of contact and executed the entire project.

• Provide high-level support to two CEOs, managing confidential business, legal, and personal matters.
• Personally, assisted with confidential, personal, legal and business matters
• Manage daily operations, staff communications, and logistics across two facilities.
• In charge of ordering supplies, office needs
• Phone answering, faxing, emailing correspondence
• Running errands and addressing concerns with Staff independently
• Worked with Owner on construction and went to visit sites for upkeep
• Kept organized records, attended board meetings, booked appointments, and anything that was needed for employees, directed from Owner
• Managed other office and outside duties
• Mitigated and resolved daily issues with personal/staff and within facility
• Directed Maintenance and repairs
• Directed and scheduled Housekeeping for both facilities
• Hired and scheduled staff
• Serve as the primary point of contact for internal and external communications, ensuring efficient operations.

• I received Top Security Clearance (SSBI) on personal background of 10yrs
• Reviewed confidential background investigations for National Security
• In daily tasks, I work independently, by researching and analyzing personal information for investigative cases for successful clearances for base and top security positions
• I worked beside all ranking departments in providing clear, expert advice for quality control and confidentiality
• Reviewed both Federal and Special Investigators data and research, and provided them with pertinent information for follow up, as well as deciphering and breaking down information
• My work is performance-based, along with quality inspections & quota recognition
• Analyze financial, criminal, ethical background checks and various other investigations with key components for efficient material to move forward and produce results
• Implemented quality control with minimal time spent on cases as well as trusted with ethical decision making to construct accurate and crucial decisions that impacted diverse case types
• Skills acquired: PIPS data base (Security of Information), AO’s, IP’s, Issue coding and decoding, performance in quality of 96% or above in production
• Ensured accurate documentation of all transactions related to materials management in compliance with regulatory requirements.

• Worked side by side with the Founder of SJFW, I learned skills from the marketing aspect, sponsorships, and publication(s) as well as distribution and demographics of launching new product(s)
• I was assigned the complete authority in directing and coordinating fashion and Charity events, lead to an overall knowledge and insight into production
• I was able to use my creative process to implement into the core structure of large-scale events
• To be an asset is to apply my ability to outsource our competitors
• Co-directed high-profile fashion events, overseeing talent management, sponsor relations, Trade shows and logistics.
• Played a key advisory role, providing strategic input and influencing key decisions alongside the founder, contributing to the growth and direction of That Look Magazine® and San Jose Fashion Week®.
• Co-produced/ Directed and Choreographed runway shows/ Trained models (The ROE, BBC)
• Spokeswomen for SJFW/ Announcer for Shows
• Conducted San Jose State University Seminar/ PR & Marketing / Fashion Industry / 2011
• SJFW Fashion Writer / Reporter / Tim Gunn “Project Runway” Westfield Show (Tim Gunn, MAC, L’Oreal, Full Image PR, Modeling) SJFW Online Magazine | 2010
• Marketed for Fashion shows (Fliers/ Met with Clients/ Reviewed press releases)
• Recruiter for: Models/Photographers/ Designers/ Makeup artists/ Sponsorships
• Cover Model/ Peter Cassara Clothing Infomercial | 2011
• Additional Charitable work: Produced Fashion Shows/ Tradeshows (Swati Couture/ Debbie Nghiem/ British Bankers Club Restaurant/ San Francisco Shirt Company)
• Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
• Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.

Notable Achievements

• SJFW Host/Interviewer for Television Infomercial (Peter Cassara Clothing) | 2010 Hosted and conducted interviews for the San Jose Fashion Week television infomercial, showcasing Peter Cassara's clothing line and contributing to the promotion of the event and brand.
  

• Developed a deep understanding of the company’s products and services, leveraging this knowledge to introduce innovative strategies for business growth and expansion.
• I oversaw direction of events
• Incorporated new procedures, created menus/ documents/ financial contracts
• Pushing sales with leads and business (cold calling, networking, and follow-ups)
• Networking and meeting with new clients, and follow ups
• Became a well-known face for the company (Worked with the Chamber to drive Sales)
• Lead team employees during events
• Directed/organized Events, made sure procedures were met by employees
• Researched and Marketed for new cliental

Notable Achievements

• Collaborated closely with the owner, launching ideas with corporate initiatives, including team-building competitions, hands-on cooking classes, and romance packages, which successfully boosted client engagement and contributed to increased revenue.

• Served as the "heart" of the school, fostering a welcoming environment for parents and students.
• Represented the Waldorf philosophy, building parent confidence in the curriculum.
• Addressed challenging parent situations, resolving issues with positive outcomes.
• Embraced Waldorf education and developed new administrative procedures.
• Contributed to yearbook production, organizing photos and designing the logo.
• Development: Implemented registration and financial systems for the Art Summer Program and designed a financial system for accurate tuition tracking using Excel. Streamlined student enrollment and enhanced the filing system.
• Marketing: Marketed the school through print, online platforms, web-host programs, Open Houses. Designed brochures and pamphlets, including a new school logo.
• Conducted parent orientations, explaining school philosophy and routines.
• Coordinated events, including booking entertainment and researching field trips.
• Managed daily office procedures, including record updates and tuition payments.
• Volunteered for events, open houses, and marketing efforts outside regular hours.
• Revamped ALL office documents/developed packages such as school entrance, directories, marketing forms
• Contributed in production of school year books (organizing photographs/creating Logo)
• Set up procedures for the Art Summer Program

(Includes registration, financial, attendance records, medical etc.)

• Gave orientation with potential parents, explaining the philosophy of school as well as daily routines
• Daily procedures: update Children(s) records for entrance, answered phone system, balances on financial accounts, collected tuition payments, and sent out invoices, emailed parents, booked appointments for teachers
• - School Volunteering- Volunteered at Events/ Open Houses/ Contributed outside time for Marketing

• Organized and streamlined school systems under the Headmaster, improving functionality.
• Enhanced the school’s interior with creative solutions for better operations.
• I enjoyed working with the staff and developing and contributing to the student’s growth for their future
• Organized and developed processes for office and Admission Procedures
• Prepared necessary documents and forms for student admissions.
• Organized class scheduling conflicts for students
• Counseled students on school matters for College application and admittance
• Helped prepared students verbally and challenged them for interviewing questions that pertain to their desired field
• Conferred with parents regarding student’s admittance and prerequisites
• In charge of managing materials, book ordering supplies, forms for planning of events/ field trips
• Organized school: Premises and filing system
• Evaluated student handbook for Headmaster
• OFFICIAL School TRANSCRIPTS - Prepared, modified, and drafted as well as commented on student’s performance
• Independent Representative for School of Choice since 2006

Notable Achievements:

Awarded Teacher of the Year for fostering enthusiasm and engagement in students.

• Managed 12-line phone system, processed orders, and routed clients.
• Organized filing, account info, and global shipping.
• Set up catering services and event bookings.
• Assisted VP with document revisions.
• Trained new Administrator.
• Sold strings to bands and companies.

• Managed customer relations and employee schedules, including daily reservations.
• Supervised staff, assigned waiter sections, and coordinated duties.
• Designed floor plans and oversaw event bookings.
• Maintained confidential records, sales, and budget information.