Elizabeth Lima
Richmond
Summary
Dedicated professional committed to continuous growth and embracing new challenges. Demonstrates a strong work ethic and adaptability, paired with exceptional interpersonal skills. Proficient in independent tasks and rapid acquisition of new competencies.
Overview
14
14
years of professional experience
Work History
Financial crimes analyst
Blue Ridge Bank, N. A
Richmond
07.2023 - 11.2025
- Analyzed suspicious transactions, identifying potential money laundering activities to facilitate timely investigations.
- Prepared detailed reports on AML findings, providing insights for internal stakeholders and ensuring regulatory compliance.
- Monitored regulatory changes, ensuring alignment with evolving AML laws and facilitating necessary adjustments to compliance programs.
- Worked closely with external regulators during examinations related to AML compliance programs.
Contact Center Representative
TD Bank
Midlothian
04.2019 - 06.2023
- Resolved customer inquiries regarding banking products and services with effective communication skills.
- Assisted customers in opening checking and savings accounts, ensuring a smooth onboarding process.
- Educated customers on investment options, refinancing opportunities, and personal loans to support informed financial decisions.
- Processed applications for home equity lines of credit and home equity loans to facilitate client needs.
- Provided detailed wire transfer reports, ensuring accuracy and compliance with regulations.
- Collaborated with team members to identify process inefficiencies and enhance overall service delivery.
- Delivered feedback to management on recurring issues, suggesting potential improvements for operations.
- Conducted monthly inventory and retention checks of customer safety deposit boxes, ensuring compliance with security protocols.
Paraprofessional
Margate Elementary
Margate
03.2017 - 04.2019
- Supported lead teacher by organizing classroom activities and materials in an ESE classroom
- Facilitated one-on-one support for students in small groups to enhance learning
- Supported students with personal hygiene and restroom functions to promote independence
- Prepare classroom for the following day
- Assisted students during lunch/snack times and nap time to create a safe and nurturing environment
- Reinforce school and class rules to help teach students proper behavior
- Engaged with staff, students, teachers, parents, and administrators to foster a collaborative environment
Teacher Assistant
Oakland Academy
Sunrise
06.2016 - 03.2017
- Assist lead teacher in a classroom of 17 children ranging in age of 2-3 years old
- Knowledge of basic clerical procedures including, answering phones, filing and processing payments
- Collaborate with the teacher in preparing materials for lesson plans, arts & crafts, circle time, and outdoor play time
- Reinforce school and class rules to help teach students proper behavior
- Provide assistance to students during meal times and nap time
- Assisted teacher with daily reports and minor record keeping duties
After-School Teacher
Renaissance Charter School At University
Tamarac
01.2014 - 09.2016
- Observe, monitor, and participate in children's play activities
- Maintain accurate and organized records such as attendance records, snack records, timesheets, incident reports, and all other paperwork as instructed by the program director to ensure program compliance and quality operations
- Assist the program director in addressing the ongoing needs of the students and parents
- Promote a safe and healthy environment based on safety standards set within the program
Sales Associate/ Inventory Clerk
Under Armour
Sunrise
10.2013 - 08.2015
- Understand the importance of providing excellent customer service
- Enjoy working with people of diverse backgrounds, cultures and professional levels
- Verified identification for check and credit card purchases
- Help sort out and display inventory that has been received
- Take pride in maintaining accuracy in all facets of money handling
Sales Associate/ Inventory Clerk
Levi's Strauss & Co
Sunrise
09.2011 - 05.2013
- Facilitated floor moves of merchandise
- Maintained displays
- Post and consolidate weekly sale items
- Answered and assisted customers on the support line
Education
Diploma -
Piper High School
Sunrise, FL05.2010
Skills
- AML knowledge
- Risk management
- Regulatory compliance
- Financial analysis
- Due diligence
- Problem solving
- Multitasking ability
- Training
- Bilingual (Spanish)
- Communication skills
Timeline
Financial crimes analyst
Blue Ridge Bank, N. A
07.2023 - 11.2025
Contact Center Representative
TD Bank
04.2019 - 06.2023
Paraprofessional
Margate Elementary
03.2017 - 04.2019
Teacher Assistant
Oakland Academy
06.2016 - 03.2017
After-School Teacher
Renaissance Charter School At University
01.2014 - 09.2016
Sales Associate/ Inventory Clerk
Under Armour
10.2013 - 08.2015
Sales Associate/ Inventory Clerk
Levi's Strauss & Co
09.2011 - 05.2013
Diploma -
Piper High School