Elizabeth McMahon
Midlothian
Summary
Healthcare executive with a track record of leading national client success and implementation teams. Specializes in strategic growth, operational excellence, and forming high-impact partnerships. Demonstrated success in aligning teams, improving client experiences, and increasing revenue through innovative delivery models and data insights.
Overview
13
13
years of professional experience
Work History
Chief Client Officer
Quantify Holdings
New York
04.2024 - Current
- Scaled partnerships from five million to sixteen million members within one year.
Developed client implementation operating model for onboarding, reporting, and communications.
Launched enhanced structure for client engagement and retention to increase satisfaction.
Established issue-escalation and feedback systems to improve overall client experience.
Expanded cross-functional collaboration among Clinical, Operations, Commercial, and Technology teams.
Accountable for approximately $20 million in revenue opportunity linked to strategic patient segments.
Directed strategy for five national partnerships effectively.
Implemented initiatives that strengthened organizational alignment and operational efficiency.
Strategic Client Advisor
Elevance (Anthem National Accounts)
Richmond
05.2019 - 04.2024
- Facilitated strategic renewal initiatives with national accounts, ensuring alignment with business objectives.
Provided expert advice to Fortune-level employers on cost containment and digital transformation strategies.
Senior Vice Presiden
Aon Risk Solutions
Washington
09.2016 - 05.2019
- Oversaw national employer health strategy, leading consulting portfolio for optimal outcomes.
- Provided innovative Property Casualty and Health and Well-Being solutions to diverse clientele.
- Cultivated strong connections with clients and prospects to enhance service delivery nationally.
Principal Consultant
Mercer
Richmond
04.2015 - 08.2017
- Delivered consultative and strategic support to medium and large clients in Virginia, DC, Maryland, and NY markets.
- Promoted Mercer value proposition to new and existing clients, enhancing client engagement.
- Developed tailored strategies for clients, addressing unique needs and objectives.
Vice President, Business Development
Aetna
Richmond
02.2013 - 04.2015
- Developed new business opportunities by leveraging consultant and prospect relationships in the Washington DC, Maryland, and Virginia markets.
- Targeted direct prospecting while building relationships with consulting firms and secondary brokers.
- Pursued large, multi-site national companies across all product offerings.
- Acted as a relationship manager and Executive Sponsor for major Southeast clients.
Education
Bachelor of Arts -
Rutgers University
New Brunswick, New Jersey, NJ05-1986
Skills
- Strategic planning
- Client engagement
- Revenue generation
- Cross-functional collaboration
- Business development
- Relationship management
- Consultative selling
Affiliations
Board Advisor
Timeline
Chief Client Officer
Quantify Holdings
04.2024 - Current
Strategic Client Advisor
Elevance (Anthem National Accounts)
05.2019 - 04.2024
Senior Vice Presiden
Aon Risk Solutions
09.2016 - 05.2019
Principal Consultant
Mercer
04.2015 - 08.2017
Vice President, Business Development
Aetna
02.2013 - 04.2015
Bachelor of Arts -
Rutgers University