Elizabeth Nethery
Chesapeake
Summary
Results-driven Director of Operations known for exceptional productivity and efficient task completion. Skilled in strategic planning, process optimization, and team leadership. Excels in communication, problem-solving, and adaptability, ensuring seamless operations across all levels of management.
Overview
22
22
years of professional experience
2
2
years of post-secondary education
Work History
Director of Operations
Reliance Medical Transport
Virginia Beach
01.2018 - Current
- Grew the company from one location to four, across multiple states.
- Analyzed performance data to identify opportunities for improvement in operations.
- Managed daily operations, ensuring compliance with quality standards, safety regulations, and legal requirements.
- Oversaw the hiring process for new staff members and trained them on operational protocols.
- Collaborated with other departments to ensure that all operations were running smoothly and efficiently.
- Established and evaluated performance objectives and benchmarks.
- Oversaw hiring process and trained new staff on operational protocols to enhance team readiness.
- Collaborated with departments to ensure seamless and efficient operational processes.
- Implemented changes in processes or equipment based on feedback from customers or employees.
- Identified areas where additional resources may be required due to increased demand or changing conditions.
EMT-Basic
Virginia Beach Volunteer Rescue Squads
Virginia Beach
06.2014 - 04.2018
School Bus Driver
Chesapeake Public Schools
Chesapeake
04.2015 - 02.2018
Medical Assistant
Gastronenterology Associates
Chesapeake
08.2009 - 11.2010
Home Health CNA
Public Partnerships
Chesapeake
08.2007 - 08.2009
Medical Assistant
Atwood Family Medical Center
Chesapeake
04.2005 - 08.2007
Shift Manager
Auntie Anne’s Pretzels
Chesapeake
03.2004 - 04.2005
Education
Associate of Applied Science - Emergency Medicine
Tidewater Community College
Norfolk, VA 08.2015 - 05.2017
EMT-B - Emergency Medical Technology
Virginia Beach EMS Academy
Virginia Beach, VAHigh School Diploma -
Hickory High School
Chesapeake, VACertified Nurse Aide - Nursing Assistance
Chesapeake Center For Science And Technology
Chesapeake, VASkills
- Operations Management
- Project Management
- Contract management
- Key Performance Indicators
- Performance monitoring
- Schedule Management
- Quality Assurance
- Policy Development and Enforcement
- Strategic execution
- Staff Training and Development
- Customer relations
- Strong Communication Skills
Timeline
Director of Operations
Reliance Medical Transport
01.2018 - Current
Associate of Applied Science - Emergency Medicine
Tidewater Community College
08.2015 - 05.2017
School Bus Driver
Chesapeake Public Schools
04.2015 - 02.2018
EMT-Basic
Virginia Beach Volunteer Rescue Squads
06.2014 - 04.2018
Medical Assistant
Gastronenterology Associates
08.2009 - 11.2010
Home Health CNA
Public Partnerships
08.2007 - 08.2009
Medical Assistant
Atwood Family Medical Center
04.2005 - 08.2007
Shift Manager
Auntie Anne’s Pretzels
03.2004 - 04.2005
EMT-B - Emergency Medical Technology
Virginia Beach EMS Academy
High School Diploma -
Hickory High School
Certified Nurse Aide - Nursing Assistance
Chesapeake Center For Science And Technology