Elizabeth Smith
Bassett,VA
Summary
Dynamic retail professional with a proven ability to engage effectively with the public, ensuring a positive customer experience. Detail-oriented planner dedicated to executing tasks with precision and a strong commitment to quality. Proficient in technology, with extensive experience in Microsoft Office and Google Workspace, including the creation of Excel spreadsheets and impactful PowerPoint presentations. Approachable childcare provider skilled in fostering a comforting environment for children and parents, complemented by strengths in conflict resolution, adaptability, and compassionate care. Ambitious Enrollment Navigator with exemplary listening and communication skills. Adept at planning, organizing and facilitating enrollment process. Dedicated to keeping customers happy.
Overview
11
11
years of professional experience
Work History
Enrollment Navigator
Patrick & Henry Community College
07.2025 - Current
- Assist prospective students through the enrollment process
- Connect students with relevant offices that support their educational goals
- Answering calls, emails, and requests through CRM to assist prospective and current students
- Advise students on which courses are needed for their educational goals
Administrative Assistant
Encircle
04.2025 - 07.2025
- Schedule and maintain calendar of appointments
- Assist with new employee processing
- Oversee new hire processing by scheduling applicants, receiving applications, and arranging interviews and trainings
- Maintain confidential files noting any missing documents and regularly communicating file status to the necessary parties
Administrative Secretary/Receptionist
Henry County Public Schools
11.2020 - 04.2023
- Answer telephone, route calls, provide general information regarding school system
- Run and export PowerSchool data for reports
- Check various sources of data for accuracy, completeness and conformance
- Receive, process, and distribute mail
Officer of Election/Assistant Chief
Henry County Registrar
09.2020 - 11.2020
- Utilize close attention to detail when checking identification and voter records
- Aid thousands of voters throughout the local, state, and federal voting processes
- Arrange booths, tables, electronic voting machines and other supplies
- Open/close polling station including arrange supplies and tally/record results upon closure
- Still work November elections each year
Product Planner
Hooker Furniture Corporation
02.2017 - 05.2017
- Plan, schedule, and release purchase orders for parts/finished products
- Follow-up with assigned domestic and international supply chain personnel
- Compile reports to inform organization of any production delays and/or quality issues
- Maintenance and communication of vendor information to assist Supply Chain group
- Seasonal
Client Program Supervisor
Adecco Group North America
12.2016 - 12.2016
- Enter/validate and track data into appropriate recruitment process systems and run standard reports
- Perform front desk duties such as checking in applicants, answering phone calls, and updating paper/electronic documents
- Provide guidance to ensure on-site Adecco associates exceed client expectation
- Receive returned items, review conditions, and process returns into computer system
- Seasonal
Childcare Provider
King’s Academy at Freedom Baptist Church
04.2016 - 10.2016
- Establish a safe play environment for the children including sanitization of toys and surfaces.
- Taught children colors, numbers, letters, shapes, and baby American Sign Language
- Address behavioral issues with parents and childcare management.
Assistant Manager
Little Caesars
12.2015 - 04.2016
- Prepare food, operate kitchen equipment, and clean work stations.
- Greet and serve customers in a timely and appropriate fashion
- Delegate job duties and handle customer complaints
- Ensure money and merchandise are managed effectively
- Complete and file all paperwork appropriately and close down building
Crew Member
Little Caesars
10.2014 - 12.2015
- Prepare food, operate kitchen equipment, and clean work stations.
- Greet and serve customers in a timely and appropriate fashion
- Delegate job duties and handle customer complaints
- Ensure money and merchandise are managed effectively
- Complete and file all paperwork appropriately and close down building
Education
Bachelor of Science - Business Administration And Data Analysis
Liberty University
Lynchburg, VA08.2027
Associate of Arts and Applied Science - undefined
Patrick Henry Community College
Martinsville, VA01.2016
High School Diploma - undefined
Bassett High School
Bassett, VA01.2013
Skills
- Adaptable learner
- Problem-solving skills
- Quality-focused
- Social media management
- Digital marketing
- Crisis response
- Verbal and written communication
- Search engine optimization
- Usability testing
- Website support
- Service accessibility improvements
- Website maintenance
Accomplishments
- Delta Mu Delta inductee
- National Honor Society member
Languages
American Sign Language
Elementary
Timeline
Enrollment Navigator
Patrick & Henry Community College
07.2025 - Current
Administrative Assistant
Encircle
04.2025 - 07.2025
Administrative Secretary/Receptionist
Henry County Public Schools
11.2020 - 04.2023
Officer of Election/Assistant Chief
Henry County Registrar
09.2020 - 11.2020
Product Planner
Hooker Furniture Corporation
02.2017 - 05.2017
Client Program Supervisor
Adecco Group North America
12.2016 - 12.2016
Childcare Provider
King’s Academy at Freedom Baptist Church
04.2016 - 10.2016
Assistant Manager
Little Caesars
12.2015 - 04.2016
Crew Member
Little Caesars
10.2014 - 12.2015
Associate of Arts and Applied Science - undefined
Patrick Henry Community College
High School Diploma - undefined
Bassett High School
Bachelor of Science - Business Administration And Data Analysis
Liberty University