Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Elizabeth Wilmore

Henrico

Summary

Seasoned legal professional with a strong track record in implementing solutions and driving successful project outcomes. Skilled in system configuration, process optimization, and user training. Known for effective team collaboration, adaptability, and consistently delivering results. Possesses strong analytical skills, problem-solving abilities, and a client-focused approach.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Systems Integrator

Legal Intake Pros
07.2024 - Current
  • Streamlined system integration processes between external Lead Generation services, CRMs (Lead Docket), and various case management systems (including Filevine) by identifying bottlenecks and implementing efficient solutions.
  • Developed customized training materials for clients, ensuring seamless adoption of new software solutions.
  • Served as point-of-contact for clients throughout project lifecycles, maintaining strong relationships built on trust and reliability.
  • Provided ongoing support to clients through regular follow-up calls and email communications, addressing any concerns or questions promptly.

Implementation Specialist

BeSpokean LLC
06.2022 - 03.2024
  • Managed multiple implementation projects concurrently, maintaining strict deadlines without compromising quality or scope.
  • Enhanced customer satisfaction with timely resolution of issues during project implementations.
  • Contributed to the continuous improvement of implementation processes through regular feedback sessions and lessons learned discussions.
  • Conducted detailed requirements analysis for each project, creating customized solutions based on client needs.

Personal Injury Paralegal

Allen, Allen, Allen & Allen
08.2019 - 06.2022
  • Demonstrated adaptability by successfully handling a diverse range of personal injury cases, including motor vehicle accidents, slip and falls, and dog bite claims.
  • Enhanced client satisfaction by effectively managing personal injury cases and providing regular updates on case progress.
  • Supported trial preparation efforts by creating exhibits, witness lists, and chronologies of events for use in court proceedings.
  • Ensured compliance with court deadlines by diligently tracking and managing case schedules.
  • Strengthened attorney-client relationships with excellent customer service during intake interviews and ongoing communications.
  • Improved communication between clients and attorneys by maintaining clear channels of correspondence and promptly addressing concerns.
  • Streamlined the discovery process for quicker resolution of cases by meticulously organizing and reviewing medical records.
  • Developed strong relationships with medical providers, streamlining record requests and expediting treatment information for cases.

Litigation Paralegal

Cameron McEvoy, PLC
06.2018 - 04.2019
  • Managed high-volume caseloads effectively by creating organized systems for tracking deadlines and prioritizing tasks.
  • Assisted in obtaining key evidence through subpoenaing records from various sources such as financial institutions or medical providers.
  • Ensured accurate record-keeping by maintaining up-to-date case files, both physical and electronic formats.
  • Supported attorneys during trial proceedings, ensuring the availability of key exhibits and witnesses when needed.
  • Drafted clear and concise correspondence on behalf of attorneys to clients, opposing counsel, and court personnel.
  • Drafted pleadings, motions, and briefs in compliance with court rules, leading to successful outcomes in numerous cases.

Legal Assistant

Keller & Heckman, LLP
07.2017 - 05.2018
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
  • Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.

Patent Prosecution Specialist

Harness Dickey & Pierce
01.2016 - 07.2017
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Facilitated timely resolution of legal matters by preparing and organizing essential documents.
  • Supported attorneys in successful patent prosecution by thoroughly preparing responses to office actions and maintaining clear communication.
  • Provided valuable support during inventor interviews by preparing necessary forms, coordinating schedules, and ensuring clear communication between all parties involved.

Education

Master of Public Administration & Policy - Public Administration

American University
Washington, DC
05.2019

Bachelor of Science - Criminal Justice

Virginia Commonwealth University
Richmond, VA
12.2015

Skills

  • Customer support
  • Project scope assessment
  • Implementation and configuration
  • Complex issue resolution
  • Customer service
  • Collaborative team player
  • Technical troubleshooting
  • Highly proficient in Lead Docket, Filevine and Litify

Certification

  • Paralegal Certificate | George Mason University

Timeline

Systems Integrator

Legal Intake Pros
07.2024 - Current

Implementation Specialist

BeSpokean LLC
06.2022 - 03.2024

Personal Injury Paralegal

Allen, Allen, Allen & Allen
08.2019 - 06.2022

Litigation Paralegal

Cameron McEvoy, PLC
06.2018 - 04.2019

Legal Assistant

Keller & Heckman, LLP
07.2017 - 05.2018

Patent Prosecution Specialist

Harness Dickey & Pierce
01.2016 - 07.2017

Master of Public Administration & Policy - Public Administration

American University

Bachelor of Science - Criminal Justice

Virginia Commonwealth University

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Elizabeth Wilmore