Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ella Norley

Herndon

Summary

Energetic and adaptable individual with a solid background in customer service and sales. Known for efficient management of dining operations and handling guest complaints, ready to leverage expertise to enhance hospitality experience.

Overview

3
3
years of professional experience

Work History

Waitress

Jimmy's Old Town Tavern
09.2024 - Current
  • Work point of sales through phone service
  • Provide exceptional customer service in fast-paced dining environment.
  • Collaborate with kitchen staff to ensure timely food delivery.
  • Manage multiple tables efficiently while maintaining high satisfaction levels.
  • Assist in training new team members on restaurant protocols and service standards.

Photography Assistant

Roe and Co
04.2023 - 11.2024
  • Supported photographer for youth team portraits
  • Directed movement of athletes through photograph session (individual and team)
  • Responsibilities included setup and breakdown of equipment, backgrounds, and markers for photo shoots
  • Served as a product sales person at events

Education

High School Diploma -

Herndon High School
Herndon, VA
06-2025

Skills

  • Customer service
  • Sales
  • Time Management
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Handling complaints
  • Cash handling
  • Hospitality service expertise
  • Memory retention
  • Organized

Timeline

Waitress

Jimmy's Old Town Tavern
09.2024 - Current

Photography Assistant

Roe and Co
04.2023 - 11.2024

High School Diploma -

Herndon High School
Ella Norley