Ella Westerhold
Roanoke
Summary
Compassionate individual with a strong background in customer service. Known for excellent communication and problem-solving abilities, ready to enhance patient care and drive positive outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Buckle
Roanoke, VA
08.2025 - Current
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Maintained store presentation by organizing merchandise and ensuring visual displays met company standards.
- Processed transactions accurately using point-of-sale systems, contributing to efficient checkout operations.
- Collaborated with team members to achieve sales goals and promote a positive working environment.
- Built relationships with customers to encourage repeat business.
Guest Greeter
CiCis Pizza
Roanoke, VA
05.2023 - 11.2025
- Greeted and welcomed guests, ensuring positive first impressions and customer satisfaction.
- Assessed guest needs and provided accurate information about menu offerings and promotions.
- Coordinated seating arrangements to optimize dining flow and enhance guest experience.
- Assisted in training new staff on customer service protocols and restaurant policies.
- Monitored dining area for cleanliness, promptly addressing any issues to maintain standards.
- Resolved guest complaints with professionalism, improving overall satisfaction ratings.
Education
High School Diploma -
Hidden Valley High School
Roanoke, VASkills
- Time management
- Certified in CPR/AED
- Excellent people skills
- Basic life support
- Recording vital signs
- Patient-focused care
Certification
- BLS - Basic Life Support
Timeline
Sales Associate
Buckle
08.2025 - Current
Guest Greeter
CiCis Pizza
05.2023 - 11.2025
High School Diploma -
Hidden Valley High School