Ella Will
Altavista
Summary
Adaptable Lead Sales Associate eagerly anticipating new challenges and opportunities for growth and contributions with dynamic sales team. Driven to go above and beyond to exceed team and corporate sales goals.
Overview
5
5
years of professional experience
2021
2021
years of post-secondary education
Work History
Lead Sales Associate
Va Abc
Altavista
11.2025 - Current
- Assisted customers with product selection and provided exceptional service.
- Maintained store cleanliness and organized merchandise displays effectively.
- Collaborated with team members to achieve sales goals and enhance customer experience.
- Processed transactions accurately using point-of-sale systems for customer purchases.
- Conducted inventory checks and restocked shelves to maintain product availability.
Manager
McDonald's
Altavista
08.2024 - Current
- Managed daily operations to ensure smooth restaurant functionality.
- Trained and supervised staff to maintain high service standards.
- Implemented operational procedures to enhance customer satisfaction.
- Resolved customer complaints promptly to maintain positive experiences.
- Monitored staff performance and addressed issues.
- Oversaw food safety compliance and cleanliness in the kitchen area.
- Assisted with financial tasks, including cash handling and deposits.
Manager
Wendy’s
Altavista
02.2023 - 07.2024
- Managed daily operations to ensure smooth restaurant functionality.
- Trained and supervised staff to maintain high service standards.
- Implemented operational procedures to enhance customer satisfaction.
- Oversaw food safety compliance and cleanliness in the kitchen area.
- Assisted with financial tasks, including cash handling and deposits.
Order Picker (Seasonal)
J. Crew
Lynchburg
10.2021 - 12.2021
- Operated hand-held scanners to locate and pick merchandise efficiently.
- Collaborated with team members to streamline order fulfillment processes.
- Ensured accuracy by double-checking picked items against order lists.
- Loaded and unloaded shipments safely using proper lifting techniques.
Manager Trainee
Owen’s market
Bedford
10.2020 - 09.2021
- Managed daily store operations and ensured adherence to company policies.
- Trained new employees in customer service and product knowledge.
- Assisted in inventory management and restocked shelves as needed.
Education
Jefferson Forest High School
Forest, VASkills
- Customer service
- Visual merchandising
- Sales processing
- Inventory management
- Financial handling
- Complaint resolution
- Problem solving
- Effective communication
- Leadership development
Timeline
Lead Sales Associate
Va Abc
11.2025 - Current
Manager
McDonald's
08.2024 - Current
Manager
Wendy’s
02.2023 - 07.2024
Order Picker (Seasonal)
J. Crew
10.2021 - 12.2021
Manager Trainee
Owen’s market
10.2020 - 09.2021
Jefferson Forest High School