Elleo Harrison
Richmond
Summary
Versatile hospitality professional with experience in front-of-house management, barista operations, and customer relations. Strong organizational and multitasking skills, complemented by a focus on quality assurance and sanitation practices. Dedicated to enhancing team performance and customer satisfaction in fast-paced environments.
Overview
8
8
years of professional experience
Work History
FOH Manager
Minglewood
Richmond
07.2025 - 12.2025
- Managed daily front-of-house operations to ensure smooth service delivery.
- Resolved customer complaints promptly to enhance dining experience.
- Managed all aspects of cash handling processes including deposits, withdrawals, change orders and reconciliations.
- Implemented inventory management processes for supplies and equipment.
Server
Lyras Natural kitche
richmond
06.2024 - 07.2025
- Oversaw front of house and dining area operations to enhance customer experience
- Run food
- Prepare drinks
- Packed customer orders for timely delivery to ensure customer satisfaction
- Maintain a sanitary kitchen
- Conducted inventory and unpacked incoming orders to maintain stock levels
Barista Lead
Harvest Moon Catering- The Bradberry
Charlottesville
12.2023 - 06.2024
- I spent most of my time supporting my coworkers running food, creating quality beverages, adding drinks to the menu
and maintaining the appearance and high-quality customer service of business - Prepared high-quality beverages using espresso machines and brewing equipment.
- Provided exceptional customer service in a fast-paced café environment.
- Maintained cleanliness and organization of the workspace and equipment.
BArista
Oakhurst Inn
Charlottesville
10.2022 - 12.2023
- Prepared and served a variety of coffee beverages to guests.
- Maintained cleanliness and organization of the coffee bar area.
- Prepared and served high-quality coffee beverages to guests.
- Assisted customers with menu selections and special requests.
- Operated espresso machines and grinders to ensure optimal performance.
Cafe/ Bookseller
Barnes And Noble
Charlottesville
02.2018 - 04.2019
- Prepared coffee and food for customers over two years, ensuring quality and satisfaction.
- I got to know regulars which allowed
me to become faster in serving. - Assisted customers in selecting books and providing personalized recommendations.
- Managed inventory levels and organized book displays to enhance customer experience.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
designer
Diamondback
Charlottesville
09.2018 - 11.2018
- produced high-quality prototype models to validate design concepts
- developed innovative design concepts that addressed user needs and enhanced functionality
- Developed design concepts aligned with brand standards and project goals.
- Collaborated with cross-functional teams to create visual content for marketing campaigns.
- Utilized design software to produce high-quality graphics and layouts.
Education
High School Diploma -
Murray High School
Charlottesville, VA11-2018
Skills
- Drink preparation
- Espresso machine operation
- Beverage preparation
- Latte art expertise
- Customer service
- Cash handling
- Inventory management
- Production control
- Kitchen organization
- Sanitation practices
- Quality assurance
- Process improvement
- Barista training
- Multitasking
- Time management
- Product upselling
- Client Relations
- Adaptability to change
- Adaptability to change
Timeline
FOH Manager
Minglewood
07.2025 - 12.2025
Server
Lyras Natural kitche
06.2024 - 07.2025
Barista Lead
Harvest Moon Catering- The Bradberry
12.2023 - 06.2024
BArista
Oakhurst Inn
10.2022 - 12.2023
designer
Diamondback
09.2018 - 11.2018
Cafe/ Bookseller
Barnes And Noble
02.2018 - 04.2019
High School Diploma -
Murray High School