Elton Ryan Adkins
Quinton
Summary
In search for a team focused company that is focused on career-oriented employees. My goal is to be a part of a winning team with an attitude of moving toward the future. I am a team player that is open-minded to work With new ideas and strategies.
Overview
20
20
years of professional experience
Work History
Freight and Shipping Operator
Peopleshare
06.2024 - Current
- Freight a Shipping and parcel for UPS, Federal express and DHL deliveries
- Loading shipments in trucks to be delivered on a time sensitive schedule
- Conducted Quality assurance on product before being shipped
Machine Operator
Packaging Corporation of America
08.2023 - 06.2024
- Operated flexo machine
- Folder, cutter and glue
- Also operated die cutter machine
- Quality inspected product to make sure it was up to company and customers standards
Maintenance Technician
Carpenter Co.
04.2022 - 07.2023
- Trouble shot Line machines and heavy equipment
- Replace parts/fix machinery as needed
- Ensure production lines were always running with no delay
- Familiarized with torches, plasma cutter and welding
- Conducted preventive maintenance as scheduled
- Familiarized with pallets Jacks, scissor lift, forklift, and cherry picker
- Replaced and repaired conveyer belts
- Experience with over head cranes
- Familiar with bearings and couplings
- Used programmable logic controls
Automotive Sales Consultant
Tire Tread Service
09.2019 - 06.2022
- Assisted customers on options of vehicle repair
- Dispatched calls for commercial vehicles that were in roadside emergency situations
- Educated customers in different automotive products
- Assisted customers with agriculture tires for heavy farm equipment
Assistant Service Manager
Sheehy Ford of Warrenton
02.2019 - 11.2019
- Familiarized with factory warranty, fail codes, labor operations, and extended warranties
- Educated customers in different repair options that the company offered to meet their needs
- Stayed in contact with customers to inform them of time delays, further maintenance that may be required while completing the job in a timely manner
- Operated on Reynolds& Reynolds operating system along with Xtime TSD, Text2drive, Professional service Advisor programs, Emkay, wheels/Map, Enterprise, ARMS and other operating platforms for daily business
Service Writer
Ultimate GMC/Subaru
02.2017 - 01.2019
- Familiarized with factory warranty, failure codes, labor operations, and extended warranties
- Educated customers in different repair options that the company offered to meet their needs
- Stayed in contact with customers to inform them of time delays, further maintenance that may be required and completing the job in a timely manner
Assistant Manager/ Service Writer
Mr. Tire
02.2013 - 02.2017
- Provided outstanding customer support
- Worked closely with the District Manager constantly improving and recruiting new business
- Recruited several new Fleet accounts to improve revenue
- Managed for 8 mechanics and 2 additional service writers
- Assisted top revenue store in Virginia among 11 other locations
- Managed shipping and receiving of all Inventory in store
- Managed all outside vendor accounts
- Educated customers in different repair options that the company offered to meet their needs
- Managed customer complaints and concerns to retain customers
- Physically take customers to their vehicle to explain the function of their vehicle to give a better understanding of component failures
- Stayed in contact with customers to inform them of time delays for maintenance that may be required while completing the job in a timely manner
- Performed light duty repairs to assist mechanics to meet sensitive deadlines
Aircraft Power Plant Repair
U.S. Army
10.2005 - 10.2013
- Responsible for Aircraft engine maintenance on AVIM level
- Conducted periodical maintenance schedules as required
- Trouble shot and repaired internal and external engine faults and failures
- Assisted in maintenance test flights and mandatory flight assessments before test flights
- Assisted aircraft Crew chief and flight officer in preflight inspections
- Served on (DART) Down Aircraft Recovery Team in Kosovo 2009-2010
- Certified with APU and multiple engines to outfit aircraft units such as UH-60 Blackhawk, OH-58 Kiowa, CH-47 Chinook and AH-64 Apache
Service Manager
Merchants Tire
10.2006 - 02.2009
- Responsible for 10 Mechanics in a high-volume store
- Worked with customers to meet their needs
- Assisted with customer complaints and concerns to come to a resolution
- Responsible for over $2 million dollars of inventory
- Reported to higher management in developing better Standard of procedure standards
- Succeeded in making gross profit margin as set by the company
- Accompanied customers to their vehicle to explain the function of their vehicle to give a better understanding of component failures
- Educated customers in different repair options that the company offered to meet their needs
- Stayed in contact with customers to inform them of time delays, further maintenance that may be required while completing the job in a timely manner
Education
Associate's degree - Interdisciplinary Studies
Liberty University
Harrisonburg, VACertificate - Mechanical Engineering
Aircraft Engine Repair
Fort Eustis, VASkills
- Strong organizational skills
- Labeling and packaging
- Warehouse operations
- Order tracking
- Problem-solving
- Adaptability and flexibility
- Decision-making
- Pallet jack operation
- Self motivation
- Computer literacy
- Continuous improvement
- Written communication
- Quality assurance
- Customer focus
- Coaching and mentoring
- Organizational development
- Customer service
- Time management
- Team leadership
- Verbal and written communication
- Data entry proficiency
- Attention to detail
- Excellent communication
- Critical thinking
- Microsoft office
- Conflict resolution
- Record keeping
Timeline
Freight and Shipping Operator
Peopleshare
06.2024 - Current
Machine Operator
Packaging Corporation of America
08.2023 - 06.2024
Maintenance Technician
Carpenter Co.
04.2022 - 07.2023
Automotive Sales Consultant
Tire Tread Service
09.2019 - 06.2022
Assistant Service Manager
Sheehy Ford of Warrenton
02.2019 - 11.2019
Service Writer
Ultimate GMC/Subaru
02.2017 - 01.2019
Assistant Manager/ Service Writer
Mr. Tire
02.2013 - 02.2017
Service Manager
Merchants Tire
10.2006 - 02.2009
Aircraft Power Plant Repair
U.S. Army
10.2005 - 10.2013
Associate's degree - Interdisciplinary Studies
Liberty University
Certificate - Mechanical Engineering
Aircraft Engine Repair
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