Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Elvin Muratovic

Richmond,VA

Summary

Dynamic Owner/Operator with a proven track record at Emm Transportation Inc., excelling in operational efficiency and financial performance analysis. Expert in logistics optimization and cultivating client relationships, I successfully negotiated contracts that increased profitability while enhancing customer satisfaction through clear communication and tailored solutions.

Overview

13
13
years of professional experience
8
8
Certification

Work History

Owner/Operator Trucking

Emm Transportation Inc.
04.2023 - Current
  • Managed day-to-day business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Established foundational processes for business operations.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Consulted with customers to assess needs and propose optimal solutions.

Owner/Operator Trucking

AA Express
02.2022 - 02.2023
  • Managed day-to-day business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established foundational processes for business operations.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Interacted well with customers to build connections and nurture relationships.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Department Manager

Martins
08.2017 - 10.2019
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Defined clear targets and objectives and communicated to other team members.

Education

High School Diploma -

Douglas South Hall Freeman
Richmond, Va
2014

Skills

  • Effective marketing strategies
  • Industry competitor analysis
  • Logistics optimization
  • Small business operations
  • Sales leadership
  • Operational streamlining
  • Talent development
  • Business development
  • Clear and concise communication
  • Financial performance analysis
  • Operational efficiency management
  • Budget management

Certification

  • Share Data Through the Art of Visualization
  • Foundations: Data
  • Make Data-Driven Decisions Google Training
  • Data Analysis with R Programming
  • Analyze Data to Answer Questions
  • Prepare Data for Exploration
  • Process Data from Dirty to Clean

Languages

Serbian
Native or Bilingual
Croatian
Native or Bilingual
Bosnian
Native or Bilingual

Timeline

Owner/Operator Trucking

Emm Transportation Inc.
04.2023 - Current

Owner/Operator Trucking

AA Express
02.2022 - 02.2023

Department Manager

Martins
08.2017 - 10.2019

High School Diploma -

Douglas South Hall Freeman

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Elvin Muratovic