Elvin Muratovic
Richmond,VA
Summary
Dynamic Owner/Operator with a proven track record at Emm Transportation Inc., excelling in operational efficiency and financial performance analysis. Expert in logistics optimization and cultivating client relationships, I successfully negotiated contracts that increased profitability while enhancing customer satisfaction through clear communication and tailored solutions.
Overview
13
13
years of professional experience
8
8
Certification
Work History
Owner/Operator Trucking
Emm Transportation Inc.
04.2023 - Current
- Managed day-to-day business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Established foundational processes for business operations.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Consulted with customers to assess needs and propose optimal solutions.
Owner/Operator Trucking
AA Express
02.2022 - 02.2023
- Managed day-to-day business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Consulted with customers to assess needs and propose optimal solutions.
- Established foundational processes for business operations.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Interacted well with customers to build connections and nurture relationships.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Department Manager
Martins
08.2017 - 10.2019
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
Education
High School Diploma -
Douglas South Hall Freeman
Richmond, Va2014
Skills
- Effective marketing strategies
- Industry competitor analysis
- Logistics optimization
- Small business operations
- Sales leadership
- Operational streamlining
- Talent development
- Business development
- Clear and concise communication
- Financial performance analysis
- Operational efficiency management
- Budget management
Certification
- Share Data Through the Art of Visualization
- Foundations: Data
- Make Data-Driven Decisions Google Training
- Data Analysis with R Programming
- Analyze Data to Answer Questions
- Prepare Data for Exploration
- Process Data from Dirty to Clean
Languages
Serbian
Native or Bilingual
Croatian
Native or Bilingual
Bosnian
Native or Bilingual
Timeline
Owner/Operator Trucking
Emm Transportation Inc.
04.2023 - Current
Owner/Operator Trucking
AA Express
02.2022 - 02.2023
Department Manager
Martins
08.2017 - 10.2019
High School Diploma -
Douglas South Hall Freeman