Summary
Overview
Work History
Skills
Additional Information
Activities
Timeline
Generic

Elyssa A. Dashiell

Virginia Beach,VA

Summary

Extensive experience in the mortgage industry with over 10 years of excellent customer service and satisfaction. Currently looking to expand my skillset and explore new career options. Detail-oriented team player with strong organizational skills.

Overview

12
12
years of professional experience

Work History

Pre-Sale Forclosure Processor/Legal Assistant

Samuel I. White, P.C.
03.2023 - 04.2024
  • Reviewed Attorney Referral and Loan Asset information for accuracy of loan data
  • Verified property and mailing addresses via USPS website
  • Pulled property assessments and land records off county websites
  • Called county Assessor and Commissioner of Revenue offices to confirm property information
  • Examined Deed of Trust/Assignment of Deed of Trust documents and performed data entry
  • Confirmed loan documents referenced correct Deed of Trust and recording information
  • Uploaded tax information to client websites
  • Determined if Assignment of Mortgage or Substitution of Trustees were needed
  • Launched Death Search and Death Review processes in CaseMax software
  • Requested for missing documents from servicer on LoanSphere, PennyMac Portal and TEMPO sites
  • Prepared Substitution of Trustee documents for servicers and revised accordingly
  • Submitted Bailee Letters to LoanSphere site
  • Created requests for original Note document and placed holds on files
  • Followed up on loan documents needed for file intake
  • Answered and forwarded Intercoms in LoanSphere to appropriate parties
  • Sent Substitution of Trustees for execution to the LoanSphere and PennyMac sites
  • Conducted follow-ups of Original Note and Substitution of Trustee documents as needed

Post-Closer

Hanger Law
04.2022 - 11.2022
  • Primary person for minor computer issues including set up, print properties, and Microsoft Office functions
  • Scanned buyer/seller loan packages & checks into Green Folders software using printer scanner
  • Utilized FedEx web tools to create overnight labels for lender packages, proceeds checks, commission checks etc.
  • Primary person for transitioning FedEx accounts from new website layout to legacy layout
  • Created paper copy packages from buyer/seller loan documents and organized in specific order to send to mortgage lenders; made sure documents had all required signatures, dates and page numbers
  • Reviewed and initialed all completed Title Requirements necessary to record and disburse loan file; Verified information and verbiage on documents such as Deed, Deed of Trust, Power of Attorney, POA Affidavit, Judgement Affidavit, LLC docs, Builder docs; Also verified payment amounts for payoffs, property taxes, judgements etc.
  • Used ProForm software to verify closing amounts, prepare Certificates of Satisfaction for loan payoffs, create disbursement letters for checks and sent notices of incomplete requirements to lenders
  • Prepared wiring instruction documents for Accounting Department
  • Utilized Simplefile website tools to submit documents for recording and input checks
  • Composed emails to buyers, sellers, and real estate agents including their signed documents and ALTAs via encryption service
  • Devised Final Title Policy letters for lenders & homeowners and included appropriate policies
  • Communicated with paralegals, title and legal agencies to resolve any title or requirement issues.
  • Reached out to buyers, sellers, agents to notify them when their checks were ready for pickup
  • Dropped outgoing wire confirmations into Green Folders software

Appraisal Order Desk/ VA Appraisal Coordinator

Movement Mortgage
04.2012 - 03.2022
  • Extracted re-verification documents
  • Performed post-closing audits on loan files such as early default payment loans and specified FHA files; Obtained missing documentation for files that were audited
  • Communicated with banks and employers to verify borrower’s provided information was accurate and current
  • Selected to work special state auditing projects
  • Responsible for reviewing and entering streamline loan information into Secondlook auditing software
  • Verified final Deed fees coincided with Final HUD-1 charges and determined if refund to borrower(s) was required; Contacted title companies to validate refunds to borrowers
  • Processed refinance and purchase loans including Conventional, FHA and VA
  • Edited Second Quarter edition of company magazine - Movement Magazine
  • Shipped loan files to investor sites for purchasing including HECMS and MCCs
  • Ordered, transferred (incoming and outgoing), and canceled FHA Case Numbers
  • Coordinated appraisal upgrades/conversions, second appraisal/FLIP and Final Inspection requests with appraisers and AMC sites for FHA/VA loans
  • Performed internal appraisal transfers for FHA/VA loans
  • Retrieved transferred conventional appraisals from different lenders
  • Insured FHA/VA loans through FHA Connection and VA Portal web sites
  • Completed FHA Binders and shipped to HUD for review within 10 days
  • Examined purchase contracts and other loan documents to ensure their accuracy before ordering VA appraisals
  • Ordered VA appraisals and case numbers through VA Portal; Provided further notes to appraisers if necessary
  • Charged client cards for appraisal fees using Authorize.net
  • Communicated and coordinated with appraisers on timelines/due dates and provided further contact information if needed; Provided updates to loan team
  • Canceled VA appraisal orders and requested refunds for appraisal fees
  • Determined if subject properties were above CLL Limits and needed interior inspections
  • Notified Information Technology Department of possible data breach/system hack when emails were being deleted out of company FHA Case Desk email box.

Professional Loan Fulfillment Assistant/Suspense Coordinator

TowneBank Mortgage
03.2018 - 09.2019
  • Interacted with processors, underwriters, closers, shippers etc. to retrieve documents to satisfy investor suspense conditions
  • Communicated with loan investors when suspense conditions were invalid or for further clarification on how to proceed
  • Devised Letters of Explanation
  • Contacted Hazard Insurance companies to correct policies
  • Connected with Settlement Agents to retrieve closing documents
  • Amended Deeds of Trust and devised Letters of Intent to re-record
  • Created allonges to correct Note endorsements and mailed to appropriate investors
  • Uploaded suspense conditions to investor websites
  • Revised certain loan documents within file using Limited Power of Attorney
  • Conducted follow-ups on suspended loan files to meet investor deadlines
  • Verified all suspense conditions were cleared and loans funded

Skills

  • Proficient at Microsoft Office
  • Proficient in various web tools
  • Basic HTML coding
  • Type 63 WPM
  • Customer Service
  • Excellent organization skills
  • Competent in management/technical writing
  • Skillful with auditing software Secondlook
  • Flexible and adaptable
  • Analytical and critical thinker
  • Self-motivated
  • Willingness to learn

Additional Information

  • National Art Honors Society
  • Member of National Honor Roll (2003-2006)
  • United States Achievement Academy 2001 National Awards
  • All-American Scholars Directory (2001)
  • Attended two Congressional Youth Leadership Conferences and the Presidential Youth Leadership Conference
  • Member of Sigma Alpha Lambda
  • Dean’s List

Activities

• Developed website for college course final project using html 

• Created Myspace page using html code in high school 

• Worship Team Member at Tru North Church 

• Hospitality/volunteering 

• Participated in small film projects 

• Freelance editor 

• Freelance makeup artist

Timeline

Pre-Sale Forclosure Processor/Legal Assistant

Samuel I. White, P.C.
03.2023 - 04.2024

Post-Closer

Hanger Law
04.2022 - 11.2022

Professional Loan Fulfillment Assistant/Suspense Coordinator

TowneBank Mortgage
03.2018 - 09.2019

Appraisal Order Desk/ VA Appraisal Coordinator

Movement Mortgage
04.2012 - 03.2022

Similar Profiles

CREATE PROFILE
Elyssa A. Dashiell