Emanuel Beltran
Burke
Summary
Emerging sales professional who is passionate about producing results and improving customer engagement. My goal is to gain more experience in different work fields while providing outstanding customer service. Eager to learn various tactics that will allow me to develop more confidence in the customer service.
Overview
4
4
years of professional experience
Work History
Product Specialist
Koons Toyota
Arlington
05.2023 - Current
- Maintain an average close rate of 22%, achieving customer satisfaction scores above 95%.
- Convert inbound calls into sales deals by understanding customer needs, negotiation tactics, and identifying matching vehicle inventory.
- Utilize Focus, a customer relationship management tool, to maintain accurate customer account data.
- Ensure ability to provide accurate information about all Toyota vehicles by becoming product certified.
- Listen and understand customer needs to present a vehicle meeting their needs.
- Participate in ongoing training's to expand personal sales techniques and product knowledge.
- I was nominated for salesman of the year in 2025.
Stockroom Assistant Store Manager
Vans
Tyson's
03.2022 - 05.2023
- Promoted from Sales Representative to Stockroom Assistant Store Manager within six months.
- Responsible for an average of $2,500 in sales per week. Met sales goal over 65% of the time.
- Awarded with Session Leader of the month 4 times in a row.
- Provided excellent customer service to incoming clients seeking apparel by exemplifying the Vans selling consumer centric mindset to promote a positive experience paired with sales.
- Maximized store sales by leading and supervising daily operations of the stockroom, including processing shipments of 200+ new products within 24 hours, maintaining the organization of the stockroom and the flow of merchandise to the floor.
- Provided clear communication, training, and coaching to new employees to maximize their success with customer engagement, store policies and procedures as well as building a strong store culture.
Education
High school Diploma -
East River High School
Orlando, Florida05.2020
Skills
- Lead generation
- Customer relationship management
- Customer retention
- Strong communication skills
- Technically proficient
- Sales negotiation
- Training and coaching
- Adaptability
- Referral networking
- Emotional intelligence
Timeline
Product Specialist
Koons Toyota
05.2023 - Current
Stockroom Assistant Store Manager
Vans
03.2022 - 05.2023
High school Diploma -
East River High School