Emiah Lasley
Fredericksburg
Summary
Sociable server skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Experienced professional with solid background in food/customer service. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
4
4
years of professional experience
2022
2022
years of post-secondary education
Work History
Personal Babysitter
Barber Family
Richmond
05.2024 - Current
- Supervised children during playtime and educational activities.
- Prepared nutritious meals and snacks for children daily.
- Organized age-appropriate games and crafts to enhance creativity.
- Maintained a safe and clean environment for child activities.
- Communicated effectively with parents regarding children's daily progress.
- Supervised outdoor playtime in parks or playgrounds.
- Provided safe transportation to and from activities and events.
- Performed light housekeeping duties such as laundry and tidying up play areas.
- Monitored children's behavior while providing positive reinforcement techniques when needed.
- Changed diapers and cleaned up after meal times.
Server
Olive Garden
Fredericksburg
03.2024 - Current
- Provided excellent customer service to enhance dining experience.
- Assisted in setting up dining areas before service began.
- Took customer orders accurately and efficiently using POS system.
Associate/Night Supervisor
Wawa
Fredericksburg
05.2021 - 08.2023
- Supervised night staff to ensure smooth operational flow and adherence to protocols.
- Monitored security systems to maintain safety and prevent unauthorized access.
- Resolved employee disputes and provided conflict resolution support during shifts.
- Communicated effectively with management regarding nightly operations and incidents.
- Assisted with training new employees on proper procedures and job duties.
- Addressed customer inquiries promptly and efficiently while ensuring excellent customer service was maintained.
Education
Massaponax High School
Fredericksburg, VASome College (No Degree) -
J. Sargeant Reynolds Community College
Richmond, VASkills
- Customer service
- Safety management
- Conflict resolution
- Time management
- Effective communication
- Problem solving
- Adaptability
- Team collaboration
- Respect for privacy
- Child safety
- Infant care
- Patience and tact
- Behavior management strategies
- Stress management techniques
- Strong work ethic
- Tech-savviness
- Resourcefulness and initiative
- Cross-cultural sensitivity
- Reliability and punctuality
- CPR training
- Social integration
- Personable nature
- Emotional intelligence
Timeline
Personal Babysitter
Barber Family
05.2024 - Current
Server
Olive Garden
03.2024 - Current
Associate/Night Supervisor
Wawa
05.2021 - 08.2023
Massaponax High School
Some College (No Degree) -
J. Sargeant Reynolds Community College