Emily Andersen
Norfolk
Summary
Dynamic and results-driven professional with extensive experience in customer service at Orange Leaf Frozen Yogurt. Proven ability in cash handling and conflict resolution, ensuring a positive dining experience. Recognized for maintaining high standards of cleanliness and teamwork, contributing to a welcoming atmosphere for guests.
Overview
2
2
years of professional experience
Work History
Crew Member
Orange Leaf Frozen Yogurt
Marion
04.2023 - 08.2024
- Took customer orders and provided accurate information about menu items.
- Maintained cleanliness of work areas and dining spaces throughout shifts.
- Assisted in restocking supplies to ensure availability during busy hours.
- Handled cash register operations and processed customer payments accurately.
- Resolved customer complaints in a professional manner.
Crew Member
Culver's Restaurant
Marion
09.2022 - 02.2023
- Took customer orders and provided accurate information about menu items.
- Maintained cleanliness of work areas and dining spaces throughout shifts.
- Handled cash register operations and processed customer payments accurately.
- Performed cashier duties such as taking orders, collecting payments, and providing change.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Education
High School Diploma -
Old Dominion University
Norfolk, VA05-2027
Skills
- Customer service
- Cash handling
- Team collaboration
- Time management
- Conflict resolution
- Inventory management
Accomplishments
- Dean's list fall and spring semesters
Affiliations
- I won 4 state titles for dance and 2 for Cheerleading
- I was involved in 3 sports in high school during the fall semesters
Timeline
Crew Member
Orange Leaf Frozen Yogurt
04.2023 - 08.2024
Crew Member
Culver's Restaurant
09.2022 - 02.2023
High School Diploma -
Old Dominion University
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