Emily Benjamim
Alexandria
Summary
Dedicated and detail-oriented customer service professional with over 2 years of experience delivering exceptional service in fast-paced environments. Proficient in cash handling, inventory management, and conflict resolution. Demonstrated ability to collaborate effectively within a team while ensuring a clean and safe working environment.
Overview
2
2
years of professional experience
Work History
Cashier/Sharer
Ruby’s Jamaican Kitchen
12.2024 - Current
- Welcomed customers upon store entry, ensuring immediate assistance.
- Assisted in determining customer preferences for enhanced service.
- Adapted to diverse schedules and additional shifts to fulfill business requirements.
- Accurately processed various forms of payment using a cash register.
- Fostered customer loyalty by cultivating strong relationships.
- Kept cash drawer balanced throughout shifts.
- Boosted customer satisfaction through efficient transactions and food plating.
Seasonal Driver Helper
UPS
11.2024 - 01.2025
- Optimized space utilization while managing truck loading and unloading.
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Ensured protection of packages and products through proper load securing.
- Enhanced customer satisfaction through prompt delivery support to drivers.
- Assisted drivers with navigation, ensuring accurate and prompt deliveries for clients.
Crew Member
Tropical Smoothie Cafe
05.2024 - 11.2024
- Maintained cleanliness of dining area, ensuring tables were promptly cleared and sanitized for the next customer
- Executed precise transaction management and maintained accuracy in change returns at cash terminal.
- Showcased superior assistance through consistently personable communication.
- Facilitated team coordination to maintain operational efficiency in demanding environments.
- Monitored stock levels to support inventory management.
- Utilized effective communication to provide detailed explanations of menu items to customers.
Crew Member
Jersey Mike's
10.2022 - 06.2023
- Efficiently operated cash register, accurately handling transactions and providing correct change
- Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
- Effectively managed time restrictions while collaborating with colleagues.
- Ensured workplace adhered to all safety protocols, promoting a safe environment for both staff and clientele.
- Displayed strong communication skills in informing customers about menu selections.
- Ensured compliance with protocols in all aspects of food management.
- Addressed issues swiftly, securing customer contentment.
Education
Dental Assisting
Maryland Dental Assistant School
Accokeek, MD02.2025
High school diploma -
Mount Vernon High School
Alexandria, VA06.2024
Skills
- Customer service
- Communication skills
- Organizational skills
- Leadership
- Attention to detail
- Time Management
- Inventory Management
Timeline
Cashier/Sharer
Ruby’s Jamaican Kitchen
12.2024 - Current
Seasonal Driver Helper
UPS
11.2024 - 01.2025
Crew Member
Tropical Smoothie Cafe
05.2024 - 11.2024
Crew Member
Jersey Mike's
10.2022 - 06.2023
Dental Assisting
Maryland Dental Assistant School
High school diploma -
Mount Vernon High School
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