Experienced leader, oversees teams and connects with employees using forward-thinking and insightful approach. Decisive manager, complex problem-solver and talented communicator with focused mindset.
Overview
17
17
years of professional experience
Work History
Office Manager
07.2022 - Current
Managed office inventory and placed new supply orders.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Reviewed files and records to obtain information and respond to requests.
Managed, scheduled and coordinated office functions and activities for employees.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Analyzed business performance data and forecasted business results for upper management.
Human Resource Technician
Virginia Community College HR Shared Services
01.2022 - 04.2022
Safeguarded human resource information, maintaining employee confidence and protecting operations.
Conducted background checks and orientation, coordinating new employee onboarding process.
Established and generated various reports to verify HR compliance.
Worked cross-functionally to optimize efficiency and execute on HR business processes.
Researched and analyzed recruitment data to provide detailed statistical reports.
Human Resource Business Partner
Lowe’s Home Improvement
09.2008 - 07.2019
Analyzed workforce key performance indicators to achieve business objectives, coaching leadership on implementing corrective actions.
Conducted employee relations investigations into safety complaints, allegations of harassment and civil rights issues.
Oversaw recruitment, interviewing, hiring and onboarding of new company staff.
Conducted new employee orientation to introduce employees to policies, culture and objectives.
Oversaw staffing needs, performance reviews, staff development and training procedures and coaching initiatives.
Managed employee engagement and communication activities, guiding employee safety and workers' compensation activities.
Maintained compliance with state and federal employment laws and regulations.
Worked with business leaders to evaluate and optimize human resources policies.
Planned and executed special events such as holiday parties for employees.
Implemented innovative employee incentive program to increase staff productivity.
Education
Bachelor of Arts - Labor and Human Resources
Pennsylvania State University
12.2021
Liberal Arts
Piedmont Virginia Community College
05.2020
Skills
Budgetary Planning
CRM and Office Management Software
Performance Tracking and Evaluation
Complex Problem Solving
Verbal and Written Communication
Hiring and Training
Administration and Reporting
Teamwork and Collaboration
Training and Development
Employee Development
Forecasting Employment Needs
Problem Solving
Timeline
Office Manager
07.2022 - Current
Human Resource Technician
Virginia Community College HR Shared Services
01.2022 - 04.2022
Human Resource Business Partner
Lowe’s Home Improvement
09.2008 - 07.2019
Bachelor of Arts - Labor and Human Resources
Pennsylvania State University
Liberal Arts
Piedmont Virginia Community College
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