Emily Gaskins
Fredericksburg
Summary
Healthcare professional prepared for a role as an Outreach Specialist. Adept at managing patient information and ensuring smooth registration process. Reliable team collaborator with strong focus on achieving results and adapting to changing needs. Skilled in data entry and patient interaction, highly valued for strong organizational skills and attention to detail.
Overview
18
18
years of professional experience
Work History
Caregiver
Self Employed
01.2012 - 01.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Provided safe mobility support to help patients move around personal and public spaces.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Patient Registrar
Inova Mount Vernon Hospital
01.2004 - 11.2011
- Ensured patient privacy and confidentiality, adhering to HIPAA regulations in handling sensitive personal information.
- Trained new Patient Registrars on best practices, fostering consistency in work quality across the team members.
- Facilitated timely check-in by greeting visitors and establishing purpose of visits.
- Enhanced data accuracy by diligently verifying insurance coverage, demographic information, and other essential details.
- Reduced wait times for patients by expediting the check-in process through proficient multitasking abilities.
- Managed high-stress situations calmly and professionally while prioritizing multiple competing demands during peak hours or emergency situations.
- Improved patient satisfaction by efficiently and accurately gathering necessary information during registration.
- Maintained up-to-date knowledge of hospital policies, procedures, and insurance requirements to provide accurate information to patients during registration.
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
- Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
Education
No Degree - Accounting
Northern Virginia Community College
Annandale, VASkills
- Time management
- Problem-solving
- Dependable and responsible
- Multitasking and organization
- Medical records management
- Verbal and written communication skills
- Team collaboration
- HIPAA compliance
- Adaptability and flexibility
- Patient advocacy
Timeline
Caregiver
Self Employed
01.2012 - 01.2022
Patient Registrar
Inova Mount Vernon Hospital
01.2004 - 11.2011
No Degree - Accounting
Northern Virginia Community College
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