Emily Griffith
Virginia Beach
Summary
Enthusiastic and reliable employee who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints, and resolving issues in a timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server/Hostess
Hair of the Dog Eatery
11.2019 - Current
- Used slow periods to restock supplies, ice, trays, and silverware.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Ice Cream Scooper
Lolly's Creamery
06.2021 - 09.2021
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Explained ice cream flavors and toppings to customers.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Monitored amounts of each ice cream flavor and replaced when depleted.
- Observed health code regulations and internal policies for cleaning and sanitizing.
- Operated cash registers and processed payments accurately.
Education
Bachelor of Science - Nursing
Sentara College of Health Sciences
Chesapeake, VA05-2027
No Degree - Health Sciences
Tidewater Community College
Norfolk, VA08-2024
No Degree - Pre Nursing
Old Dominion University
Norfolk, VAHigh School Diploma -
Salem High School
Virginia Beach, VA06-2022
Skills
- Team member support
- Food inspection
- Hostess support
- Daily specials memorization
- Service prioritization
- Point of sale operation
- Sales techniques
- Positive and professional
- Allergy awareness
Certification
Basic Life Support Certification - American Heart Association received 8/15/2024
Timeline
Ice Cream Scooper
Lolly's Creamery
06.2021 - 09.2021
Server/Hostess
Hair of the Dog Eatery
11.2019 - Current
Bachelor of Science - Nursing
Sentara College of Health Sciences
No Degree - Health Sciences
Tidewater Community College
No Degree - Pre Nursing
Old Dominion University
High School Diploma -
Salem High School
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