Emily Marshall
Yorktown
Summary
I am a highly motivated and dependable individual with a versatile background in patient care and customer service. I also have strong organization, typing, and computer skills from completing fully remote courses through Tidewater Community College. I have maintained a 4.0 grade point average and have demonstrated my ability to work independently, manage time effectively, and stay focused in a remote environment. I pay close attention to detail, learn quickly, and take pride in producing high-quality work.
Overview
6
6
years of professional experience
Work History
Server
Chocollage
Norfolk, VA
06.2019 - 01.2022
- Delivered exceptional customer service in fast-paced dining environment.
- Managed food and beverage orders using point-of-sale systems.
- Collaborated with kitchen staff to ensure timely order fulfillment.
Housekeeper
HHS Resorts & Hospitality
Williamsburg, VA
12.2018 - 06.2019
- Maintained cleanliness and organization in guest rooms and public areas.
- Utilized cleaning equipment and chemicals safely to ensure a hygienic environment.
- Completed laundry duties, including washing, drying, and folding linens efficiently.
- Assisted team members with restocking supplies and maintaining inventory levels.
Certified Nursing Assistant
Riverside Rehabilitation Center
Hampton, VA
12.2017 - 05.2018
- Assisted patients with daily living activities to promote comfort and independence.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and organization of patient rooms to ensure a safe environment.
- Collaborated with healthcare team members to develop individualized care plans for patients.
Retail Sales Associate
Yankee Candle
Newport News, VA
10.2015 - 01.2016
- Assisted customers with product selection, enhancing overall shopping experience.
- Maintained merchandise displays to attract customer attention and drive sales.
- Processed transactions accurately using point-of-sale systems for efficient checkout.
- Collaborated with team members to achieve daily sales goals and improve store performance.
Education
Associate of Science - Diagnostic Medical Sonography
Tidewater Community College
Norfolk, VAHigh School Diploma -
Grafton High School
Yorktown06.2016
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Customer service
- Problem-solving
Timeline
Server
Chocollage
06.2019 - 01.2022
Housekeeper
HHS Resorts & Hospitality
12.2018 - 06.2019
Certified Nursing Assistant
Riverside Rehabilitation Center
12.2017 - 05.2018
Retail Sales Associate
Yankee Candle
10.2015 - 01.2016
Associate of Science - Diagnostic Medical Sonography
Tidewater Community College
High School Diploma -
Grafton High School