Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Rohrer

Cedar Bluff,VA

Summary

Adept Crew Trainer at Hardees, excelled in elevating customer service standards and enhancing team performance through comprehensive training and mentorship. Leveraging skills in employee training (soft skill) and cash handling (hard skill) significantly improved service efficiency and team cohesion, setting a benchmark for excellence in fast-paced environments. Offering strong leadership and communication skills, eager to learn and grow in collaborative environment. Contributes to understanding of training principles and team dynamics, delivering practical solutions and support.

Overview

2
2
years of professional experience

Work History

Crew Trainer

Hardees
07.2022 - Current
  • Trained other employees in customer service, food safety, and performance requirements.
  • Provided coaching and mentoring to employees.
  • Taught new team members correct procedures for all areas of operations.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Trained and mentored 14 new personnel hired to fulfill various roles.

Education

High School Diploma -

Richlands Highschool
Richlands, VA
06-2024

Skills

  • Customer service
  • Employee training
  • Cash handling
  • Team leadership
  • Cleaning and sanitation

Timeline

Crew Trainer

Hardees
07.2022 - Current

High School Diploma -

Richlands Highschool
Emily Rohrer