Emily Shockney
Waynesboro
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Member
Panera Bread
Charlottesville
01.2026 - Current
- Delivered customer service in fast-paced environment, enhancing overall customer satisfaction.
- Prepared and organized food items to ensure accurate and timely customer orders.
- Maintained cleanliness and organization of dining and kitchen areas to meet health and safety standards.
Crew Member
Little Caesars
Lexington
09.2024 - 06.2025
- Handled phone calls, prepared pizzas, and provided customer service.
- Managed store operations independently for approximately 30 minutes.
- Prepared and assembled pizzas following company recipes and standards.
- Operated cash register, processed transactions, and provided customer service.
- Maintained cleanliness of work areas to ensure food safety compliance.
Teacher Assistant
Ridge Spring Monetta Elementary
Ridge Spring
08.2024 - 05.2025
- Attended assigned classroom for teacher cadet program.
- Engaged with children during lessons to clarify concepts.
- Built strong relationships with children during my brief assignment.
Farm Hand
Self owned and operated
Ridge Spring
02.2020 - 02.2024
- Contributed 4 years at Magnolia Ridge Horse Farm, enhancing teamwork and independent skills in daily operations.
- Mucked stalls and cleaned water troughs for farm animals.
- Operated various farm machinery for planting and harvesting crops.
- Maintained equipment to ensure optimal performance and safety standards.
- Assisted in livestock care, including feeding, grooming, and health monitoring.
Education
Basic High school education - High school
Ridge Spring Monetta
Ridge Spring, SCSkills
- Customer service
- Customer support
- Customer inquiries
- Customer communication
- Customer education
- Time management
- Task prioritization
- Attention to detail
- Problem solving
- Process improvement
- Operational efficiency
- Team collaboration
- Communication skills
- Active listening
- Written communication
- Phone etiquette
- Sales support
- Microsoft Office
- Microsoft Outlook
- Computer skills
- Computer literacy
- Word processing
- Data entry
- Databases
- Quality assurance
- First aid
- Childcare experience
- Early childhood education
- Dog walking
- Animal care
- Pet care experience
- Outdoor work
- Cleaning
- Basic math
- Time efficiency
- Conflict resolution
- Relationship management
- Communication effectiveness
- Adaptability
- Relationship management
- Team collaboration
- Communication effectiveness
- Problem solving
- Adaptability
- Task prioritization
- Cleaning
Certification
- OSHA 10, Present
- Driver's License, Present
Timeline
Team Member
Panera Bread
01.2026 - Current
Crew Member
Little Caesars
09.2024 - 06.2025
Teacher Assistant
Ridge Spring Monetta Elementary
08.2024 - 05.2025
Farm Hand
Self owned and operated
02.2020 - 02.2024
Basic High school education - High school
Ridge Spring Monetta