Emily Webb
Mechanicsville
Summary
Dynamic Surgical Coordinator and Chief Executive Assistant at Bon Secours Chandler Eye Care, adept in surgical scheduling and patient care. Proven ability to enhance operational efficiency through effective communication and meticulous electronic recordkeeping. Recognized for exceptional customer service and adaptability in fast-paced environments, ensuring seamless patient experiences and successful surgical outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Surgical Coordinator and Chief Executive Assistant
Bon Secours Chandler Eye Care
Mechanicsville
05.2023 - Current
- Company Overview: Bon Secours Memorial Regional Medical Center
- I have worked one-on-one with patients for the past two summers specifically scheduling and filing paperwork for our doctors cataract surgeries.
- Throughout this time period, I have emphasized patient care, coordinated all surgery times/dates and thoroughly explained the pre and post-op period in accordance with the surgery itself supplementally.
- In addition, I submit all surgical pre-authorizations through insurance companies and manage all paperwork prepared individually for surgical cases.
- As Chief Executive Assistant, I have set meetings with medical reps and have been point of contact for all business partners.
- Bon Secours Memorial Regional Medical Center
Manager
Nothing Bundt Cakes
Harrisonburg
04.2023 - 05.2024
- At Nothing Bundt Cakes, I would assist in working the front with walk-in orders, decorating cakes, organizing events and following day tickets, taking phone calls for order placements, ordering needed supplies and taking inventory.
Cashier
Pole Green Produce
Mechanicsville
09.2019 - 08.2023
- At Pole Green Produce, I worked as a cashier which strengthened my efficiency and customer service skills in order to achieve immense amounts of customer satisfaction.
- When switching cashiering shifts, I would also stock our shelves with fresh produce, clean surfaces, and help bag/tote groceries for customers.
Front desk
Bon Secours Chandler Eye Care
Mechanicsville
05.2022 - 08.2022
- Company Overview: Bon Secours Memorial Regional Medical Center
- I worked the front desk for the summer at an ophthalmologist office at Bon Secours Memorial Regional Medical Center where I managed phone calls, payments, insurances, appointment scheduling, and checking patients in and out of office.
- Bon Secours Memorial Regional Medical Center
Front Gate Attendant
Burkwood Swim and Racquet Club
Mechanicsville
05.2018 - 09.2019
- I checked in members, answered the phone, organized events, as well as overseeing financial transactions regarding guest fees.
Education
Bachelor's of Science - Health Sciences
James Madison University
Harrisonburg05.2024
High School Diploma -
Hanover High School
Mechanicsville06.2020
Skills
- Time management
- Mental math
- Effective communication
- Accuracy and efficiency
- Customer service
- Adaptability and problem solving
- Sales strategies
- Surgical scheduling and preparation
- Electronic recordkeeping
- Keyboarding skills
Awards
- Academic Excellence Award, 2020
- Girl Scout Award, 2020
- JMU Student Panel Board Participation, 2022
Languages
- English
- Some French
Certification
- CPR
- CITI
Languages
English
Native/ Bilingual
French
Limited
Accomplishments
- Academic Excellence Award - awarded in 2020
- Girl Scout Award - awarded in 2020
- JMU Student Panel Board Participation- awarded in 2022
Affiliations
- Bachelors, Cum Laude
- NHS
- BETA
- Class Club
- French Club
- Character Ed
Timeline
Surgical Coordinator and Chief Executive Assistant
Bon Secours Chandler Eye Care
05.2023 - Current
Manager
Nothing Bundt Cakes
04.2023 - 05.2024
Front desk
Bon Secours Chandler Eye Care
05.2022 - 08.2022
Cashier
Pole Green Produce
09.2019 - 08.2023
Front Gate Attendant
Burkwood Swim and Racquet Club
05.2018 - 09.2019
Bachelor's of Science - Health Sciences
James Madison University
High School Diploma -
Hanover High School
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