Summary
Overview
Work History
Education
Skills
Affiliations
Completed relevant course work
Timeline
Generic

Emma Adams

Nokesville

Summary

Motivated, empathetic, and dedicated psychology and criminal justice college graduate seeking full time employment in state or federal law enforcement with a focus on the special victim’s unit to gain practical hands on experience. Psychological knowledge and non-judgmental approach to conflict. Solid critical thinking, communication, and listening skills.

Overview

7
7
years of professional experience

Work History

Baker and Driver

Campus Cookies
08.2024 - 05.2025
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Law Enforcement Intern

Prince William County Police Department
07.2023 - 08.2023
  • Observed routine patrol operations with officers in order to gain experience and understanding of police procedures.
  • Assisted police officers with non-emergency calls and general community relations.
  • Worked with the Co-Responder unit of the department, pairing licensed therapists with sworn officers.
  • Responded to calls for service from citizens, providing information or assistance as necessary.
  • Received emergency and non-emergency telephone calls from public for police, fire, or other services.
  • Accompanied officers on ride-a-longs through high-crime neighborhoods in order to gain an understanding of the area's dynamics.
  • Organization of police personnel files.
  • Experienced one on one mentoring.

Coach

Vertical Rock Indoor Climbing and Fitness Center
09.2019 - 03.2020
  • Coached both young adults and children under the age of 8.
  • Guided athletes with encouragement and motivation to support climbing routines and overall well-being.
  • Established appropriate disciplinary actions when necessary, according to established policies.
  • Lead guided workouts and stretches to ensure athletic wellbeing and prevent injury.
  • Established professional relationships with team members and coaches.
  • Created a welcoming environment for all team members and coaching personnel.

Customer Service Associate

Vertical Rock Indoor Climbing and Fitness Center
06.2018 - 03.2020
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Conferred with customers by telephone or in person to provide information about products or services.
  • Assisted customers with the rock-climbing experience.
  • Selling merchandise, gym memberships, and club rock climbing team memberships.
  • Demonstrated active listening skills when responding to customer questions and complaints.
  • Facilitated and lead birthday parties held at Vertical Rock.
  • Maintained an organized system for tracking customer interactions and feedback.

Education

Bachelor of Science - Psychology And Criminal Justice

James Madison University
Harrisonburg, VA
05.2025

Skills

  • Fast Learner
  • Multitasking and Organization
  • Collaboration
  • Leadership
  • Critical Thinker
  • Active Listening Skills
  • Microsoft Office Suite
  • Computer Skills

Affiliations

  • Vice President of the American Criminal Justice Association (ACJA) 2024-2025
  • American Criminal Justice Association co-ed fraternity (ACJA) 2023-2025
  • Changing Health, Attitudes + Actions to Recreate Girls (CHAARG) 2022-2023
  • Dukes Against Childhood Cancer 2021-2022

Completed relevant course work

  • Sexual Assault and Victim Advocacy
  • Violent Crimes
  • Abnormal Psychology
  • Child Psychopathology
  • Mass and Serial Murder
  • Ethics in Criminal Justice
  • Juvenile Victims and Offenders

Timeline

Baker and Driver

Campus Cookies
08.2024 - 05.2025

Law Enforcement Intern

Prince William County Police Department
07.2023 - 08.2023

Coach

Vertical Rock Indoor Climbing and Fitness Center
09.2019 - 03.2020

Customer Service Associate

Vertical Rock Indoor Climbing and Fitness Center
06.2018 - 03.2020

Bachelor of Science - Psychology And Criminal Justice

James Madison University

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Emma Adams