Emma Awua

Norfolk,VA

Summary

Hello! My name is Emma Awua, I'm am an undergraduate student currently studying in nursing at Old Dominion University. I am adaptable and reliable, ready to excel in fast-paced environments. I'm hardworking and a quick learner. Looking forward to put my skills to use. Please do not hesitate to reach out!

Overview

years of professional experience

Work History

Barista

Kung Fu Tea

03.2024 - Current

Greeted customers and took orders for coffee and tea drinks, food items, and other beverages.
Prepared specialty drinks such as lattes, taro milk tea, macchiatos, mochas, and slushes.
Operated cash registers to process customer payments.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Labeled containers of milk for use in coffee drinks according to expiration dates.
Provided excellent customer service by responding to inquiries quickly and professionally.
Monitored inventory levels of supplies and restocked when necessary.
Trained new baristas on company policies and procedures regarding food handling safety standards.

Sales Associate

5 Below

11.2023 - 05.2024

Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Provided accurate information about products, prices and services.
Maintained up-to-date knowledge of store merchandise and policies.
Restocked shelves as needed to ensure sufficient inventory levels.
Handled customer complaints in a professional manner.

Education

Bachelor of Nursing -

Old Dominion University

Norfolk, Virginia, VA

02.2026

High School Diploma -

North Stafford High School

Stafford, VA

Skills

Intelligent

POS system operation

Cash handling

Cleanliness

Exceptional customer service

Time management

Multi-tasking strength

Timeline