Emma Hale
Hampton
Summary
Dynamic protection officer with extensive experience at Riverside Regional Medical Center, excelling in incident management and workplace safety. Proven ability to enhance team communication and implement effective security protocols, resulting in improved safety compliance. Skilled in self-defense techniques and team building, fostering a secure environment for patients and staff.
Overview
9
9
years of professional experience
Work History
Protection Officer Charge
Riverside Regional Medical Center
08.2025 - Current
- Monitored facility safety protocols to ensure compliance with healthcare regulations.
- Conducted routine patrols to deter unauthorized access and maintain secure environment.
- Responded swiftly to security incidents, coordinating with law enforcement as necessary.
- Trained new staff on emergency procedures and operational protocols for enhanced safety awareness.
- Improved communication between team members through the implementation of efficient reporting procedures and documentation practices.
- Liaised with external contractors to verify correct installation of designed systems.
- Recommend improvements in security systems and procedures.
- Assisted with managing protection team through daily tasks
Protection Officer
Riverside Regional Medical Center
11.2022 - 08.2025
- Monitored facility security to ensure safety of patients and staff.
- Conducted regular patrols to identify and report potential hazards.
- Responded effectively to emergencies, coordinating with medical personnel and law enforcement.
- Assisted in training new staff on security protocols and emergency procedures.
- Implemented improved surveillance measures, enhancing incident response times.
- Developed incident reports detailing security breaches for management review.
Respite Care Provider
Consumer Direct Care Network
01.2021 - 09.2022
- Provided compassionate support to clients with disabilities, promoting independence and enhancing quality of life.
- Assisted clients in daily living activities, ensuring comfort and safety in their home environments.
- Enhanced patient comfort with compassionate and attentive support during daily activities.
- Coordinated recreational activities for patients, promoting socialization and cognitive engagement throughout the respite period.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
E-Commerce Personal Shopper
Walmart
04.2021 - 07.2022
- Curated personalized shopping experiences to enhance customer satisfaction and loyalty.
- Collaborated with merchandising team to optimize product selection based on customer preferences.
- Utilized inventory management systems to track product availability and streamline order fulfillment.
- Analyzed customer feedback to improve service delivery and identify trends in purchasing behavior.
- Assisted customers in navigating online platforms for efficient shopping experiences.
- Developed training materials for new staff, enhancing onboarding process and operational efficiency.
Civilian Officer
Virginia Peninsula Regional Jail
11.2019 - 04.2020
- Monitored inmate behavior to maintain safety and order within facility.
- Assisted in managing inmate intake and release processes, ensuring accurate documentation.
- Collaborated with staff to implement security protocols and emergency response procedures.
- Maintained inventory of supplies and equipment, optimizing resource availability for daily operations.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Established protocols for handling sensitive information, ensuring confidentiality and compliance with legal standards.
- Made positive community relations with visitors, program instructors, attorneys, and bondsmen.
Cafe Team Lead
Rebounderz Indoor Trampoline Arena
11.2018 - 04.2020
- Led daily team operations to ensure efficient workflow and task completion.
- Coordinated project timelines and assigned tasks to optimize resource utilization.
- Trained new team members on operational procedures and safety protocols.
- Facilitated communication between departments to enhance collaboration and project alignment.
- Maintained clean and organized workspace for food prep.
Lifeguard
Water Country Usa
05.2017 - 09.2017
- Monitored pool activities to ensure safety and compliance with regulations.
- Responded swiftly to emergencies, providing first aid and CPR as needed.
- Educated guests on water safety protocols and park rules.
- Conducted routine inspections of pool areas for cleanliness and safety hazards.
- Assisted in training new lifeguards on safety procedures and emergency response techniques.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Education
High School Diploma -
Acellus Academy
Online Skills
- Workplace safety
- Self-defense techniques
- Incident management
- Asset protection
- Fire alarm systems
- Team building
- Task prioritization
Timeline
Protection Officer Charge
Riverside Regional Medical Center
08.2025 - Current
Protection Officer
Riverside Regional Medical Center
11.2022 - 08.2025
E-Commerce Personal Shopper
Walmart
04.2021 - 07.2022
Respite Care Provider
Consumer Direct Care Network
01.2021 - 09.2022
Civilian Officer
Virginia Peninsula Regional Jail
11.2019 - 04.2020
Cafe Team Lead
Rebounderz Indoor Trampoline Arena
11.2018 - 04.2020
Lifeguard
Water Country Usa
05.2017 - 09.2017
High School Diploma -
Acellus Academy